Bug 44201 – unable to use self-service on system with en_IN locale

Bug 44201 - unable to use self-service on system with en_IN locale


Summary:	unable to use self-service on system with en_IN locale

Status:	RESOLVED WONTFIX

Product:	UCS
Classification:	Unclassified
Component:	Self Service
Version:	UCS 4.1
Hardware:	Other Windows NT

Importance:	P5 normal with 2 votes (vote)
Target Milestone:	---
Assigned To:	UMC maintainers
QA Contact:	UMC maintainers

URL:
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Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2017-03-31 16:58 CEST by Dirk Ahrnke
Modified:	2019-01-03 07:19 CET (History)
CC List:	3 users (show)

See Also:	47460
What kind of report is it?:	Bug Report
What type of bug is this?:	6: Setup Problem: Issue for the setup process
Who will be affected by this bug?:	1: Will affect a very few installed domains
How will those affected feel about the bug?:	5: Blocking further progress on the daily work
User Pain:	0.171
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2018100221000459
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Description Dirk Ahrnke 2017-03-31 16:58:30 CEST

Reproduction of issue mentioned in https://help.univention.com/t/self-service-password-reset-not-working/4928/8

Environment:
4.4-4 errata 408
During installation English/India was selected.

When trying to install the Self service module the installation succeeds on first sight. The problem appears when trying to set contact information (traceback says "FATAL: database "selfservice" does not exist" )

management-console-module-appcenter.log:

31.03.17 20:16:48.642  MODULE      ( PROCESS ) : Joinscript 35univention-self-service-passwordreset-umc.inst finished with exitcode 0
31.03.17 20:16:49.007  MODULE      ( PROCESS ) : Fresh installation...
31.03.17 20:16:49.179  MODULE      ( PROCESS ) : CREATE ROLE
31.03.17 20:16:49.336  MODULE      ( PROCESS ) : createdb: database creation failed: ERROR:  encoding UTF8 does not match locale en_IN
31.03.17 20:16:49.336  MODULE      ( PROCESS ) : DETAIL:  The chosen LC_CTYPE setting requires encoding LATIN1.
31.03.17 20:16:49.338  MODULE      ( PROCESS ) : Generating new DB password...
31.03.17 20:16:49.527  MODULE      ( PROCESS ) : ALTER ROLE
31.03.17 20:16:49.582  MODULE      ( PROCESS ) : Adding system user `self-service-umc' (UID 116) ...

Comment 1 Stefan Gohmann

2019-01-03 07:19:27 CET

This issue has been filled against UCS 4.1. The maintenance with bug and security fixes for UCS 4.1 has ended on 5st of April 2018.

Customers still on UCS 4.1 are encouraged to update to UCS 4.3. Please contact
your partner or Univention for any questions.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or simply reopen the issue. In this case please provide detailed information on how this issue is affecting you.