Bug 45833 - The welcome screen at the end of the system should be ended with Ctrl+q
The welcome screen at the end of the system should be ended with Ctrl+q
Status: REOPENED
Product: UCS
Classification: Unclassified
Component: System setup
UCS 5.0
Other Linux
: P5 normal (vote)
: UCS 5.0-3-errata
Assigned To: Mika Westphal
UCS maintainers
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2017-12-07 14:46 CET by Nico Gulden
Modified: 2023-03-27 14:52 CEST (History)
5 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 2: Improvement: Would be a product improvement
Who will be affected by this bug?: 4: Will affect most installed domains
How will those affected feel about the bug?: 2: A Pain – users won’t like this once they notice it
User Pain: 0.091
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2018040521000018, 2018110621000119
Bug group (optional): bitesize, External feedback, Usability
Max CVSS v3 score:
best: Patch_Available+


Attachments
The subject for change (476.68 KB, image/png)
2017-12-07 14:46 CET, Nico Gulden
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Nico Gulden univentionstaff 2017-12-07 14:46:09 CET
Every new UCS user has to go through the system setup. Starting with UCS from the ISO or a VM image, the users is displayed a screen with instructions for the next step after the setup is finished. Pressing any key make the instructions disappear and the user is left on the console, without any instructions, just a login screen. This can be very distracting.

We know from numbers in October that we about 43% of users that started the system setup don't login to UMC successfully. Hypothesis: The press any key accidentally and miss the instructions. They don't know what to do next and abort the test.
Comment 1 Nico Gulden univentionstaff 2017-12-07 14:46:32 CET
Created attachment 9304 [details]
The subject for change
Comment 2 Florian Best univentionstaff 2017-12-07 15:08:16 CET
Yes, we experienced this also in our usability studies. Especially if you use VirtualBox you cannot leave the window without pressing Ctrl-Alt, which closes the univention-welcome-screen.
Comment 3 Florian Best univentionstaff 2017-12-07 17:27:38 CET
@Jürn, Johannes:
We spoked about it. If you could write a patch it would be great.
Probably the best would be that the user must click escape / return to stop the welcome screen.
Comment 4 Jürn Brodersen univentionstaff 2018-01-17 17:45:11 CET
To make the QA easier, would it be enough to change this only in 4.3?

WIP but it seems to work:
https://git.knut.univention.de/univention/ucs/commit/ae8d062167177cbf3d8d6fec66715b3140277fce
Comment 5 Nico Gulden univentionstaff 2018-04-05 09:53:09 CEST
Reported feedback on this: Ticket#2018040521000018
Comment 6 Ingo Steuwer univentionstaff 2020-07-03 20:52:11 CEST
This issue has been filed against UCS 4.2.

UCS 4.2 is out of maintenance and many UCS components have changed in later releases. Thus, this issue is now being closed.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or reopen it and update the UCS version. In this case please provide detailed information on how this issue is affecting you.