Bug 46162 – UCS 4.2-3 iso with graphic issue on VMware ESXi 6.5 (vSphere)

Bug 46162 - UCS 4.2-3 iso with graphic issue on VMware ESXi 6.5 (vSphere)


Summary:	UCS 4.2-3 iso with graphic issue on VMware ESXi 6.5 (vSphere)

Status:	RESOLVED WONTFIX

Product:	UCS
Classification:	Unclassified
Component:	UCS Installer
Version:	UCS 4.2
Hardware:	amd64 Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	UCS maintainers
QA Contact:	UCS maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2018-01-24 21:18 CET by Tobias Birkefeld
Modified:	2020-07-03 20:52 CEST (History)
CC List:	3 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	6: Setup Problem: Issue for the setup process
Who will be affected by this bug?:	2: Will only affect a few installed domains
How will those affected feel about the bug?:	5: Blocking further progress on the daily work
User Pain:	0.343
Enterprise Customer affected?:
School Customer affected?:	Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):	Workaround is available
Max CVSS v3 score:

Attachments
serial console output of VM (443.37 KB, text/x-log) 2018-01-24 21:18 CET, Tobias Birkefeld	Details
workaround (29.32 KB, image/png) 2018-01-24 21:19 CET, Tobias Birkefeld	Details
settings (28.49 KB, image/png) 2018-01-24 21:20 CET, Tobias Birkefeld	Details
graphic issue (10.19 KB, image/png) 2018-01-24 21:20 CET, Tobias Birkefeld	Details
output tty (30.98 KB, image/png) 2018-01-24 21:20 CET, Tobias Birkefeld	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Tobias Birkefeld

2018-01-24 21:18:58 CET

Created attachment 9361 [details]
serial console output of VM

UCS installer with graphic issues. Unable to see anything in virtual console output (see attached screenshots).
Installer in text mode also with graphic issue (grey screen with black lines).

Following kernel options were tried without an effect on the graphic issue:
* nosplash
* nomodeset
* vga=800 (or some other options)
* without vga=* -> black screen
* acpi=off
* video=vesa:ywrap,mtrr
* bochs_drm.fbdev=off

Also tried UCS 4.2-2 iso with same effect.

UCS 4.1-4 iso and the UCS-VMware-ESX-Demo-Image.ova works.

Attached are some screenshots of the vm config and the log file of the serial console.


There is a workaround:
=> set the "compatible with" to "ESXi 6.0 or higher" instead of "ESXi 6.5 or higher".
Problem: this option has to be set during the configuration of the virtual machine!

Comment 1 Tobias Birkefeld

2018-01-24 21:19:44 CET

Created attachment 9362 [details]
workaround

Comment 2 Tobias Birkefeld

2018-01-24 21:20:06 CET

Created attachment 9363 [details]
settings

Comment 3 Tobias Birkefeld

2018-01-24 21:20:25 CET

Created attachment 9364 [details]
graphic issue

Comment 4 Tobias Birkefeld

2018-01-24 21:20:58 CET

Created attachment 9365 [details]
output tty

Comment 5 Tobias Birkefeld

2018-01-24 21:24:57 CET

Additional info:

Debian installer works fine: debian-9.3.0-amd64-netinst.iso

Comment 6 Stefan Gohmann

2018-04-18 08:35:35 CEST

(In reply to Tobias Birkefeld from comment #5)
> Additional info:
> 
> Debian installer works fine: debian-9.3.0-amd64-netinst.iso

Do you know if it works with UCS 4.3? Debian 9 is Debian Stretch which is the base for UCS 4.3.

If it doesn't work, can attach the UCS 4.3 boot logs?

Comment 7 Tobias Birkefeld

2018-04-18 10:42:47 CEST

(In reply to Stefan Gohmann from comment #6)
> (In reply to Tobias Birkefeld from comment #5)
> > Additional info:
> > 
> > Debian installer works fine: debian-9.3.0-amd64-netinst.iso
> 
> Do you know if it works with UCS 4.3? Debian 9 is Debian Stretch which is
> the base for UCS 4.3.
> 
> If it doesn't work, can attach the UCS 4.3 boot logs?

I don't know if UCS 4.3 works. It should work, as Debian 9 installer worked fine.

Comment 8 Michael Grandjean

2018-12-12 11:32:24 CET

Can confirm: UCS 4.3-2 and 4.3-3 both work with "ESXi 6.5 or higher".

I suggest to document the workaround on help.univention.com for 4.2 and then close this bug.

Comment 9 Ingo Steuwer

2020-07-03 20:52:49 CEST

This issue has been filed against UCS 4.2.

UCS 4.2 is out of maintenance and many UCS components have changed in later releases. Thus, this issue is now being closed.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or reopen it and update the UCS version. In this case please provide detailed information on how this issue is affecting you.