Bug 49512 – Password self service: Password-reset links not working

Bug 49512 - Password self service: Password-reset links not working


Summary:	Password self service: Password-reset links not working

Status:	CLOSED INVALID

Product:	UCS
Classification:	Unclassified
Component:	Self Service
Version:	UCS 4.4
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	Florian Best
QA Contact:	Jürn Brodersen

URL:
Keywords:

Depends on:	45041
Blocks:	44981
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Reported:	2019-05-20 16:14 CEST by Christina Scheinig
Modified:	2019-06-06 15:43 CEST (History)
CC List:	13 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?:	4: Will affect most installed domains
How will those affected feel about the bug?:	3: A User would likely not purchase the product
User Pain:	0.343
Enterprise Customer affected?:	Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2019043021000219
Bug group (optional):
Max CVSS v3 score:

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Description Christina Scheinig

2019-05-20 16:14:59 CEST

+++ This bug was initially created as a clone of Bug #45041 +++

I received a password-reset-mail after using the "Password forgotten" dialog. When I followed any of the two links in the mail I ended up in the "Password forgotten" dialog again, instead of getting the opportunity to reset my password.

In my testenvironment this is still an issue. The link from the email is still not working. 

UCS: 4.4-0 errata109

Comment 1 Florian Best

2019-06-04 11:00:18 CEST

Did the user remove his browser cache? Otherwise the already released fixed would not be applied.

Comment 2 Christina Scheinig

2019-06-06 15:02:40 CEST

My customer was not at errata 90 and in my test environment I made a mistake with copying the token. Now the link works in my test environment, too. Sorry for the inconvenience.

Comment 3 Florian Best

2019-06-06 15:04:22 CEST

Okay, good news. → INVALID then.