Bug 49767 - Virtual Machine Manager not showing correct info after update
Virtual Machine Manager not showing correct info after update
Status: NEW
Product: UCS
Classification: Unclassified
Component: UMC - Virtual machines (UVMM)
UCS 4.4
amd64 All
: P5 normal (vote)
: ---
Assigned To: UMC maintainers
UMC maintainers
Depends on:
  Show dependency treegraph
Reported: 2019-07-01 11:39 CEST by Nathan
Modified: 2019-07-01 12:21 CEST (History)
1 user (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?: ---
How will those affected feel about the bug?: ---
User Pain:
Enterprise Customer affected?: Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted after Product Owner Review:
Ticket number:
Bug group (optional):
Max CVSS v3 score:


Note You need to log in before you can comment on or make changes to this bug.
Description Nathan 2019-07-01 11:39:53 CEST

Comment 1 Nathan 2019-07-01 11:53:00 CEST
Just performed an update to UCS Core Edition version 4.4.0 errata168 (Blumenthal) through the Management page and now when I go to the UVMM it shows all the servers as not running even though they are.

When I click on Start> it just shows
"An error occurred Internal server error. Server error message: Exception:"
no actual exception message displayed though.
Also if I now click on any of the virtual machines and choose advanced it shows a red exclamation on the memory and 0B assigned but the virtual machines are all running correctly with their originally assigned memory still set.

I can't stop any of the currently running virtual machines from the GUI either as they show as not running.
Comment 2 Nathan 2019-07-01 12:21:20 CEST
I tried editing a server that I know does not start automatically and is not currentl running and it just errors after clicking save. I cannot perform anything to the virtual machines from the drop down menu after putting a tick to it.

I will try rebooting later this evening to see if the services can restart.