This page describes the various fields that you see
on a bug.
STATUS
|
RESOLUTION
|
The Status field indicates the
current state of a bug. Only certain status transitions
are allowed. |
The Resolution field indicates what
happened to this bug. |
- UNCONFIRMED
-
This bug has recently been added to the database.
Nobody has confirmed that this bug is valid. Users
who have the "canconfirm" permission set may confirm
this bug, changing its state to
CONFIRMED.
Or, it may be directly resolved and marked
RESOLVED.
- CONFIRMED
-
This bug is valid and has recently been filed.
Bugs in this state become
IN_PROGRESS
when somebody is working on them, or become resolved and marked
RESOLVED.
- IN_PROGRESS
-
This bug is not yet resolved, but is assigned to the
proper person who is working on the bug. From here,
bugs can be given to another person and become
CONFIRMED, or
resolved and become
RESOLVED.
|
No resolution yet. All bugs which are in one of
these "open" states have no resolution set.
|
- RESOLVED
-
A resolution has been performed, and it is awaiting verification by
QA. From here bugs are either reopened and given some
open status, or are verified by QA and marked
VERIFIED.
- VERIFIED
-
QA has looked at the bug and the resolution and
agrees that the appropriate resolution has been taken. This is
the final status for bugs.
|
- FIXED
-
A fix for this bug is checked into the tree and
tested.
- INVALID
-
The problem described is not a bug.
- WONTFIX
-
The problem described is a bug which will never be
fixed.
- DUPLICATE
-
The problem is a duplicate of an existing bug.
When a bug is marked as a
DUPLICATE,
you will see which bug it is a duplicate of,
next to the resolution.
- WORKSFORME
-
All attempts at reproducing this bug were futile,
and reading the code produces no clues as to why the described
behavior would occur. If more information appears later,
the bug can be reopened.
|
Other Fields
- Alias
- A short, unique name assigned to a bug in order to assist with
looking it up and referring to it in other places in Univention Bugzilla.
- Assignee
- The person in charge of resolving the bug.
- Assignee Real Name
- A custom Unknown Type field in this installation of Univention Bugzilla.
- Blocks
- This bug must be resolved before the bugs listed in this
field can be resolved.
- Bug group (optional)
- A custom Multiple-Selection Box field in this installation of Univention Bugzilla.
- Bug ID
- The numeric id of a bug, unique within this entire installation of Univention Bugzilla.
- CC
- Users who may not have a direct role to play on this bug, but who
are interested in its progress.
- Changed
- When this bug was last updated.
- Classification
- Bugs are categorised into Classifications, Products and Components. classifications is the top-level categorisation.
- Comment
- Bugs have comments added to them by Univention Bugzilla users. You can search for some text in those comments.
- Component
- Components are second-level categories; each belongs to a particular Product. Select a Product to narrow down this list.
- Content
- This is a field available in searches that does a Google-like
'full-text' search on the Summary and
Comment fields.
- Creation date
- When the bug was filed.
- Customer ID
- A custom Multiple-Selection Box field in this installation of Univention Bugzilla.
- Depends on
- The bugs listed here must be resolved before this bug
can be resolved.
- Enterprise Customer affected?
- Is an Enterprise Customer affected?
- Flags outvoted (downgraded) after PO Review
- Bug priority flags are outvoted after Review by Product Owner (i.e. because fix in this release would break release policy)
- Hardware
- The hardware platform the bug was observed on.
Note: When searching, selecting the option "All"
only finds bugs whose value for this field is literally
the word "All".
- How will those affected feel about the bug?
- See Univention internal Wiki
- Importance
- The importance of a bug is described as the combination of
its Priority and Severity.
- ISV affected?
- Is an ISV affected?
- Keywords
- You can add keywords from a defined list to bugs, in order to easily identify and group them.
- Max CVSS v3 score
- Common Vulnerability Scoring System Version 3 - see CVSS-Calculator
- OS
- The operating system the bug was observed on.
Note: When searching, selecting the option "All"
only finds bugs whose value for this field is literally
the word "All".
- Priority
- Engineers prioritize their bugs using this field.
- Product
- Bugs are categorised into Products and Components.
- QA Contact
- The person responsible for confirming this bug if it is unconfirmed, and for verifying the fix once the bug has been resolved.
- QA Contact Real Name
- A custom Unknown Type field in this installation of Univention Bugzilla.
- Reporter
- The person who filed this bug.
- Reporter Real Name
- A custom Unknown Type field in this installation of Univention Bugzilla.
- School Customer affected?
- Is a school customer affected?
- See Also
- This allows you to refer to bugs in other installations.
You can enter a URL to a bug in the 'Add Bug URLs'
field to note that that bug is related to this one. You can
enter multiple URLs at once by separating them with a comma.
You should normally use this field to refer to bugs in
other installations. For bugs in this
installation, it is better to use the Depends on and
Blocks fields.
- Severity
- How severe the bug is, or whether it's an enhancement.
- Summary
- The bug summary is a short sentence which succinctly describes what the bug is about.
- Tags
- Unlike Keywords which are global and visible by
all users, Tags are personal and can only be
viewed and edited by their author.
Editing them won't send any notification to other users. Use them
to tag and keep track of bugs.
- Target Milestone
- The Target Milestone field is used to define when the engineer the bug is assigned to expects to fix it.
- Ticket number
- OTRS Ticket numbers, multiple values can be separated by comma
- URL
- Bugs can have a URL associated with them - for example, a pointer to a web site where the problem is seen.
- User Pain
- The calculated user pain. The value is set automatically.
- Version
- The version field defines the version of the software the bug was found in.
- Votes
- Some bugs can be voted for, and you can limit your search to bugs with more than a certain number of votes.
- Waiting Support
- Univention Support is waiting for an erratum / for an update.
- What kind of report is it?
- What kind of report is it?
- What type of bug is this?
- See Univention internal Wiki
- Who will be affected by this bug?
- Relative to all installations of the product, not the component. See Univention internal Wiki