Bug 50480 – The Sender address is not configurable

Bug 50480 - The Sender address is not configurable


Summary:	The Sender address is not configurable

Status:	RESOLVED WONTFIX

Product:	UCS@school
Classification:	Unclassified
Component:	UMC - Helpdesk
Version:	UCS@school 4.4
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	UCS@school maintainers
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Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2019-11-11 12:24 CET by Nico Stöckigt
Modified:	2023-06-23 13:02 CEST (History)
CC List:	2 users (show)

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What kind of report is it?:	Feature Request
What type of bug is this?:	---
Who will be affected by this bug?:	---
How will those affected feel about the bug?:	---
User Pain:
Enterprise Customer affected?:
School Customer affected?:	Yes
ISV affected?:
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Ticket number:	2019110521000708
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Description Nico Stöckigt

2019-11-11 12:24:28 CET

The customer is using Webweaver and struggled having a valid sender addresses within the HelpDesk App. Therefor it might be a good idea to have the Sender address configureable - probably by referencing one of the email address attributes of a user object.

Comment 1 Daniel Tröder

2019-11-11 12:38:07 CET

The sender address is by default the mailPrimaryAddress of the logged in user.

Comment 2 Nico Stöckigt

2019-11-11 12:41:29 CET

It might be a good idea to be able to simply use the attribute 'mail', isn't it?

Comment 3 Jan-Luca Kiok

2023-06-23 13:02:24 CEST

This issue has been filed against UCS 4.4.

UCS 4.4 is out of maintenance and UCS components may have vastly changed in later releases. Thus, this issue is now being closed.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or reopen this issue. In this case please provide detailed information on how this issue is affecting you.