Bug 50763 - Allow to Track Fixes and Released Versions
Allow to Track Fixes and Released Versions
Status: RESOLVED WORKSFORME
Product: UCS@school
Classification: Unclassified
Component: Import scripts
unspecified
Other Linux
: P5 normal (vote)
: ---
Assigned To: UCS@school maintainers
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2020-01-31 12:06 CET by Christian Völker
Modified: 2023-10-26 12:18 CEST (History)
4 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 4: Minor Usability: Impairs usability in secondary scenarios
Who will be affected by this bug?: 2: Will only affect a few installed domains
How will those affected feel about the bug?: 2: A Pain – users won’t like this once they notice it
User Pain: 0.091
Enterprise Customer affected?: Yes
School Customer affected?: Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2020011421000369
Bug group (optional):
Max CVSS v3 score:


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Description Christian Völker univentionstaff 2020-01-31 12:06:14 CET
When some fixes are getting released I expect to be able to do some sort of matching.

Example bug #50515
A fix for this has been released in ucs@school v4 according to the last comment there.

On customer univention-app info confirmed v4.4:
=================
root@ucs:~# univention-app info
UCS: 4.4-3 errata385
Installed: pkgdb=11.0 samba4=4.10 self-service=4.0 ucsschool=4.4 v4
Upgradable: 
=================

No "Upgradeable" apps found!

But the importer produced still the same error as in bug #50515, even after a forced restart of related services.

Doing md5sum compares we figured out the files still being old code. 
=================
root@ucs:~# apt-cache policy ucs-school-import| head                                                            
ucs-school-import:                                                                                                   
  Installiert:           17.0.18A~4.4.0.201911271049                                                                 
  Installationskandidat: 17.0.21A~4.4.0.201912201118                                                                 
  Versionstabelle:                                                                                                   
     17.0.21A~4.4.0.201912201118 500                                                                                 
        500 https://appcenter.software-univention.de/univention-repository/4.4/maintained/component ucsschool_2019110
7161623/all/ Packages                                                                                                
=================


So there was an update released which could not be identified through the bug itself.

For troubleshooting it is VERY important to get proper information from releases!
Otherwise we have to tell EVERY customer as first step: "Update your system, otherwise we are not able to support you"

We need to have clear link from the fixed bug to the released versions...
Comment 1 Jan-Luca Kiok univentionstaff 2023-10-26 12:18:32 CEST
The changelog posted when a bug is closed nowadays contains a link between the bugs fixed, the affected packages and their corresponding version, e.g.
     

2.2 Released on 2023-09-12

Source package ucs-school-import in version '18.0.33':

- The SiSoPi user import now keeps class memberships for other schools. (Bug #56340)


So when a bug is closed you can get the packages and the versions to look out for from the changelog.
I will close this bug, if that's not sufficient feel free to reopen and state what you are lacking from this.