Bug 52492 – implement monitoring-check for univention-portal-server.service

Bug 52492 - implement monitoring-check for univention-portal-server.service


Summary:	implement monitoring-check for univention-portal-server.service

Status:	NEW

Product:	UCS
Classification:	Unclassified
Component:	Portal
Version:	UCS 4.4
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	UMC maintainers
QA Contact:	UMC maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2020-12-14 15:47 CET by Marc Schwarz
Modified:	2020-12-14 15:58 CET (History)
CC List:	1 user (show)

See Also:
What kind of report is it?:	Feature Request
What type of bug is this?:	---
Who will be affected by this bug?:	---
How will those affected feel about the bug?:	---
User Pain:
Enterprise Customer affected?:	Yes
School Customer affected?:	Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):	Error handling
Max CVSS v3 score:

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Description Marc Schwarz

2020-12-14 15:47:47 CET

UCS: 4.4-7 errata835
Installed: adconnector=12.0 itslearning=3.2 self-service=4.0 self-service-backend=4.0 ucs-to-school-transformer=1.3.2 ucsschool=4.4 v8 ucsschool-id-connector=2.0.0 ucsschool-kelvin-rest-api=1.2.0


In the customers environment the univention-portal-server.service stopped out of a sudden (result: empty portal page) for no apparent reason. It would be good, if there would be a monitoring check for that service.




root@ucs-master:# systemctl status univention-portal-server.service
● univention-portal-server.service - Univention Portal server
   Loaded: loaded (/lib/systemd/system/univention-portal-server.service; enabled; vendor preset: enabled)
   Active: inactive (dead) since Mon 2020-12-14 12:49:32 CET; 1h 31min ago
  Process: 12368 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)
 Main PID: 3155 (code=killed, signal=TERM)
      CPU: 1h 23min 32.057s

Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: DEBUG:univention.portal.cache:getting portal from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: getting entries from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: DEBUG:univention.portal.cache:getting entries from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: getting links from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: DEBUG:univention.portal.cache:getting links from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: getting categories from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: DEBUG:univention.portal.cache:getting categories from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: getting entries from cache
Dez 14 12:49:32 ucs-ma univention-portal-server[3155]: DEBUG:univention.portal.cache:getting entries from cache
Dez 14 14:17:35 ucs-ma systemd[1]: univention-portal-server.service: Unit cannot be reloaded because it is inactive.


root@ucs-master:# systemctl start univention-portal-server.service
root@ucs-master:# systemctl status univention-portal-server.service
● univention-portal-server.service - Univention Portal server
   Loaded: loaded (/lib/systemd/system/univention-portal-server.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2020-12-14 14:21:21 CET; 1s ago
  Process: 12368 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)
 Main PID: 21266 (univention-port)
    Tasks: 1 (limit: 4915)
   Memory: 136.9M
      CPU: 1.276s
   CGroup: /system.slice/univention-portal-server.service
           └─21266 /usr/bin/python2.7 /usr/bin/univention-portal-server

Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: Writing CSS file /var/www/univention/portal/portal.css
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: INFO:univention.portal.css:Writing CSS file /var/www/univention/portal/portal.css
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: loading cache file
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: INFO:univention.portal.cache:loading cache file
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: getting portal from cache
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: DEBUG:univention.portal.cache:getting portal from cache
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: getting entries from cache
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: DEBUG:univention.portal.cache:getting entries from cache
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: loading group cache file
Dez 14 14:21:22 ucs-ma univention-portal-server[21266]: INFO:univention.portal.cache:loading group cache file