Bug 46991 – Error with Horde installation: Failed to establish a new connection

Bug 46991 - Error with Horde installation: Failed to establish a new connection


Summary:	Error with Horde installation: Failed to establish a new connection

Status:	RESOLVED WONTFIX

Product:	UCS
Classification:	Unclassified
Component:	Mail - Horde
Version:	UCS 4.3
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	Mail maintainers
QA Contact:	Mail maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2018-05-09 23:32 CEST by Nico Gulden
Modified:	2021-05-14 16:34 CEST (History)
CC List:	2 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?:	2: Will only affect a few installed domains
How will those affected feel about the bug?:	4: A User would return the product
User Pain:	0.229
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2018041621000748
Bug group (optional):	External feedback
Max CVSS v3 score:

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Description Nico Gulden

2018-05-09 23:32:43 CEST

A user reported an error of the Horde installation.

Installation der Core Edition - OK.
Anbindung AD Domäne als Member - OK.
Installation Mailstack - OK
Einrichten mehrerer Dömänen für Mail - OK.
Erste Benutzer aus AD unter UCS mit erweiterten Eigenschaften (altern. Mailadresse) - OK.
Installation Horde APP - Fehler!

The installation seemed to be executed on the command-line. There was no notification that a docker app will be installed, as it is in UMC.

A new installation failed, as well.

Verifying registry ....
docker-software.univention.de/ucs-appbox-amd64:4.1-4
Ein Fehler ist aufgetreten: HTTPSConnectionPool(host='docker.software-univention.de', port=443): Max retries exceeded with url: /v2/ucs-appbox-amd64/manifests/4.1-4 (Caused by
NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7eff951df850>: Failed to establish a new connection: &#91;Errno 101&#93; Das Netzwerk
ist nicht erreichbar',))

Weitere Hinweise finden Sie in der folgenden Logdatei auf den beteiligten Systemen:
/var/log/univention/appcenter.log

Comment 1 Nico Gulden

2018-05-15 09:43:37 CEST

The installation was made from the console. The customer assumes the UCS version was 4.3.0-errata 2. It has been some time passed since then.

Comment 2 Stefan Gohmann

2018-08-07 10:51:27 CEST

Is a proxy used?

env | grep -i proxy

If a proxy is used, it should be set as environment variable.

Comment 3 Nico Gulden

2018-08-07 17:34:44 CEST

(In reply to Stefan Gohmann from comment #2)
> Is a proxy used?
> 
> env | grep -i proxy
> 
> If a proxy is used, it should be set as environment variable.

Yes, a proxy had been defined on the system.

Comment 4 Ingo Steuwer

2021-05-14 13:56:07 CEST

This issue has been filed against UCS 4.3.

UCS 4.3 is out of maintenance and many UCS components have changed in later releases. Thus, this issue is now being closed.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or reopen it and update the UCS version. In this case please provide detailed information on how this issue is affecting you.