Bug 37254

Summary:	Adjust warning messages when updating a UCS system
Product:	UCS	Reporter:	Alexander Kläser <klaeser>
Component:	UMC - Software update	Assignee:	Alexander Kläser <klaeser>
Status:	CLOSED FIXED	QA Contact:	Florian Best <best>
Severity:	normal
Priority:	P5	CC:	best, jmm
Version:	UCS 4.0
Target Milestone:	UCS 3.2-4-errata
Hardware:	Other
OS:	Linux
See Also:	https://forge.univention.org/bugzilla/show_bug.cgi?id=37255 https://forge.univention.org/bugzilla/show_bug.cgi?id=37033
What kind of report is it?:	---	What type of bug is this?:	---
Who will be affected by this bug?:	---	How will those affected feel about the bug?:	---
User Pain:		Enterprise Customer affected?:
School Customer affected?:		ISV affected?:
Waiting Support:		Flags outvoted (downgraded) after PO Review:
Ticket number:		Bug group (optional):	External feedback, Usability
Max CVSS v3 score:
Bug Depends on:
Bug Blocks:	37360
Attachments:	Initial alert dialog with warnings. Alert dialog when connection timed out Updater progress view [new] Alert dialog when connection timed out [new] Initial alert dialog with warnings [new] Updater progress view

Description Alexander Kläser

2014-12-09 13:12:06 CET

Currently, the warning messages in the Online updater module can be misleading. In turn, this might let one conclude that something is broken and the system should be restarted (which is obviously not a very good idea).

* Apache might be down for a few minutes, if this happens, a popup is shown which suggests to login again after some time. Here it should rather be stated that a connection timeout is an expected behaviour during an update, the system must not be rebooted.

* The alert message before executing the update needs to be shortened and it needs to state that a longer connection timeout (i.e., web server or SSH) is possible and that the system must not rebooted.

* A link to the official release notes should be shown (currently it is the forum entry).

* The link to the release notes could also be shown along with the warning message (2nd point) on the progress page.

Comment 1 Alexander Kläser

2014-12-10 16:19:58 CET

Created attachment 6520 [details]
Initial alert dialog with warnings.

Comment 2 Alexander Kläser

2014-12-10 16:20:26 CET

Created attachment 6521 [details]
Alert dialog when connection timed out

Comment 3 Alexander Kläser

2014-12-10 19:45:52 CET

Created attachment 6523 [details]
Updater progress view

Comment 4 Alexander Kläser

2014-12-10 20:09:47 CET

Fixed [r56673].
YAML has been adjusted [r56674].

univention-updater (9.0.44-9):
* Bug #37254: clarified hints before and during updates

Comment 5 Florian Best

2014-12-15 19:37:34 CET

Typo: "Die Aktualisierung wurd durchgeführt."
s/wurd/wird/

Comment 6 Florian Best

2014-12-15 19:44:28 CET

typo: "Hinweise zur Aktulisierungs"

Comment 7 Alexander Kläser

2014-12-16 12:10:04 CET

Fixed the typos [r56880]. Package is building.

univention-updater (9.0.44-16):
* Bug #37254: adjusted typos

Comment 8 Florian Best

2014-12-16 13:09:02 CET

Fix: OK, the messages now sound really nice!
YAML: OK

Comment 9 Florian Best

2014-12-16 13:09:35 CET

Created attachment 6537 [details]
[new] Alert dialog when connection timed out

Comment 10 Florian Best

2014-12-16 13:09:55 CET

Created attachment 6538 [details]
[new] Initial alert dialog with warnings

Comment 11 Florian Best

2014-12-16 13:10:13 CET

Created attachment 6539 [details]
[new] Updater progress view

Comment 12 Moritz Muehlenhoff

2014-12-17 12:53:59 CET

http://errata.univention.de/ucs/3.2/253.html