Univention Bugzilla – Full Text Bug Listing |
Summary: | Request license after successful setup of app appliance raises unknown error | ||
---|---|---|---|
Product: | UCS | Reporter: | Nico Gulden <gulden> |
Component: | License | Assignee: | Erik Damrose <damrose> |
Status: | CLOSED FIXED | QA Contact: | Jürn Brodersen <brodersen> |
Severity: | normal | ||
Priority: | P5 | CC: | damrose, gohmann |
Version: | UCS 4.2 | ||
Target Milestone: | UCS 4.2-3-errata | ||
Hardware: | Other | ||
OS: | Linux | ||
What kind of report is it?: | Bug Report | What type of bug is this?: | 6: Setup Problem: Issue for the setup process |
Who will be affected by this bug?: | 2: Will only affect a few installed domains | How will those affected feel about the bug?: | 5: Blocking further progress on the daily work |
User Pain: | 0.343 | Enterprise Customer affected?: | |
School Customer affected?: | ISV affected?: | Yes | |
Waiting Support: | Flags outvoted (downgraded) after PO Review: | ||
Ticket number: | 2017121921000452, 2017120921000042, 2017111021000667 | Bug group (optional): | Appliance, External feedback |
Max CVSS v3 score: | |||
Attachments: | Error with BlueSpice Appliance |
Description
Nico Gulden
2017-12-19 16:55:06 CET
I have tried the same approach with the Nextcloud App appliance and had the same behavior. When I leave the field for the email address on the screen of the account information during system setup empty, I cannot request a license. Created attachment 9340 [details]
Error with BlueSpice Appliance
The error occurred again. I used the test build for the BlueSpice appliance for VirtualBox. During the setup I did explicitely not provide and email address. After system setup the browser asked me for the email address as in the attached screenshot.
I just checked the BlueSpice appliance with different browsers. 1) Requesting the license worked with Chromium Version 63.0.3239.84 (Entwickler-Build) built on Debian 9.3, running on Debian 9.3 (64-Bit) 2) The request throwed the error already shown via Screenshot on Firefox ESR 52.5.2 (64-Bit). I checked again with the Firefox browser and testet another profile without plugins. This profile worked and the license has been requested. Just as side note, I use the HTTPS link, accept the certificate temporarily. After further investigation it came up that the plugin "Privacy Badge" blocked license.univention.de. The setting for this domain was on "blocked" (left). Changing it to "allowed" (right, green) did trigger a license request. My Firefox had Privacy Badger 2017.11.20 installed. Tested with Chromium and blocking license.univention.de triggered the same error. Maybe we could add a knowledge base article which describes the different cases. We can link the article in the error dialog. 5daffc0 Add information about blocking browser addons to system activation error message b745d08 + 170360ea fix typo Package: univention-system-activation Version: 2.0.2-15A~4.2.0.201801111753 Branch: ucs_4.2-0 Scope: errata4.2-3 univention-system-activation.yaml 3f17043c merge to 4.3, build as univention-system-activation 3.0.0-2A~4.3.0.201801111758 QA: Please test message appearance and QA the support article https://help.univention.com/t/7698 Slight improvement thanks to Florian: The link is now opened in a new tab 6da0b15e + d6495824 4.2-3, univention-system-activation 2.0.2-16A~4.2.0.201801121501 19b7a584 merge to 4.3 univention-system-activation 3.0.0-3A~4.3.0.201801121514 The English message does not end in a dot, the German one does. Is it supposed to be that way? Should the support article also include a German version? Current policy is to create english articles only. I would prefer to maintain only one article. 12d6de6f Fix sentence univention-system-activation 2.0.2-17A~4.2.0.201801161217 yaml updated + merged to 4.3 Looks good now :) What I tested: English/German error message -> OK Support article -> OK YAML -> OK -> Verified |