Bug 46098 – Request license error 422

Bug 46098 - Request license error 422


Summary:	Request license error 422

Status:	CLOSED DUPLICATE of bug 45510

Product:	UCS
Classification:	Unclassified
Component:	License
Version:	UCS 4.2
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	UCS 4.3-0-errata
Assigned To:	Jürn Brodersen
QA Contact:	UMC maintainers

URL:
Keywords:

Depends on:
Blocks:	47839
	Show dependency tree / graph

Reported:	2018-01-19 21:43 CET by Nico Gulden
Modified:	2018-09-20 10:36 CEST (History)
CC List:	3 users (show)

See Also:	46790
What kind of report is it?:	Bug Report
What type of bug is this?:	6: Setup Problem: Issue for the setup process
Who will be affected by this bug?:	2: Will only affect a few installed domains
How will those affected feel about the bug?:	5: Blocking further progress on the daily work
User Pain:	0.343
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2018011121000511, 2018011621000388, 2018011121000048, 2018020121000949, 2018013121000073, 2018012421000051, 2018011921000908, 2018010321000296, 2017122821000079, 2017102721000468, 2018031221000097, 2018032321000932
Bug group (optional):	Appliance, External feedback
Max CVSS v3 score:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Nico Gulden

2018-01-19 21:43:47 CET

Users complain about Error 422: Invalid license: License is missing.

Comment 1 Nico Gulden

2018-02-06 19:32:01 CET

Occurred again at Ticket#2018013121000073

Comment 2 Nico Gulden

2018-02-06 20:46:08 CET

Occurrred again at Ticket#2018012421000051

Comment 3 Nico Gulden

2018-02-07 14:27:44 CET

Occurred again at Ticket#2018011921000908.

Comment 4 Nico Gulden

2018-02-07 14:43:36 CET

Occurred again at Ticket#2018010321000296

Comment 5 Nico Gulden

2018-02-07 15:47:52 CET

Occurred again at Ticket#2017122821000079

Comment 6 Nico Gulden

2018-02-07 15:50:18 CET

Occurred at Ticket#2017102721000468

Comment 7 Nico Gulden

2018-03-14 13:41:13 CET

Occurred again at Ticket#2018031221000097

Comment 8 Nico Gulden

2018-03-26 09:41:26 CEST

Occurred again: Ticket#2018032321000932

Comment 9 Jürn Brodersen

2018-03-27 16:27:11 CEST

According to our logs this seems to happen once or twice a day :(
And only if the activation is not done during the initial setup but through "univention/system-activation" (but that might be a coincidence).

So far I couldn't reproduce this. A missing license parameter or an empty string in the license parameter should have generated a "missing parameter" error instead. I will add some more logging (in our backend) to see what data ends up on our servers.

Comment 10 Jürn Brodersen

2018-03-28 09:45:24 CEST

Got something: "[object Object]". Not as much Information as I hoped for but it's a start.

Comment 11 Jürn Brodersen

2018-03-28 15:53:45 CEST

If I manual change the time like in bug 45510 I get this error.

Comment 12 Jürn Brodersen

2018-04-06 17:28:34 CEST

I pretty sure that most or all of these are a result of bug 45510.

I added a separate bug for better error messages in the activation wizard (bug 46790)

*** This bug has been marked as a duplicate of bug 45510 ***

Comment 13 Stefan Gohmann

2018-05-17 07:22:42 CEST

OK

Comment 14 Stefan Gohmann

2018-05-17 07:22:56 CEST

Nothing to released