Bug 30997 – Password complexity and similar characters shapes

Bug 30997 - Password complexity and similar characters shapes


Summary:	Password complexity and similar characters shapes

Status:	CLOSED DUPLICATE of bug 45640

Product:	UCS@school
Classification:	Unclassified
Component:	Import scripts
Version:	UCS@school 4.2
Hardware:	Other Linux

Importance:	P5 enhancement (vote)
Target Milestone:	UCS@school 3.x
Assigned To:	UCS@school maintainers
QA Contact:

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2013-04-08 17:58 CEST by Sönke Schwardt-Krummrich
Modified:	2023-06-12 15:39 CEST (History)
CC List:	4 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	4: Minor Usability: Impairs usability in secondary scenarios
Who will be affected by this bug?:	3: Will affect average number of installed domains
How will those affected feel about the bug?:	3: A User would likely not purchase the product
User Pain:	0.206
Enterprise Customer affected?:
School Customer affected?:	Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):	Usability
Max CVSS v3 score:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Sönke Schwardt-Krummrich

2013-04-08 17:58:01 CEST

A customer reported that his users ofter fail to use their initial password that has been created by the import scripts. Two main reasons have been discovered:

1) The character set that is used for generating passwords contains some characters that look very similar (depending on the font).
Examples: "O" vs "0" and "I" vs "l" vs "1"
Suggestion is to remove these characters from password character set (and if neccessary, increase the password length to compensate complexity).

2) Users have difficulties to enter special characters (like "[", "]") by simply not knowing which buttons have to be pressed.

Comment 1 Stefan Gohmann

2013-04-15 07:39:31 CEST

We should consider this request when we create the new import.

Comment 2 Florian Best

2017-06-28 14:56:34 CEST

There is a Customer ID set so I set the flag "School Customer affected".

Comment 3 Michael Grandjean

2018-01-18 14:24:25 CET

This is quite a problem. Had two customers complain about the generated passwords that are much too hard to type and remember for students.

Comment 4 Michael Grandjean

2018-01-18 14:31:25 CET


*** This bug has been marked as a duplicate of bug 45640 ***