Bug 34446 – RX300S8: Hardware error from APEI Generic Hardware Error Source

Bug 34446 - RX300S8: Hardware error from APEI Generic Hardware Error Source


Summary:	RX300S8: Hardware error from APEI Generic Hardware Error Source

Status:	RESOLVED WORKSFORME

Product:	UCS
Classification:	Unclassified
Component:	Kernel
Version:	UCS 3.2
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	UCS 3.2-x
Assigned To:	Kernel maintainers
QA Contact:

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2014-04-03 11:33 CEST by Janis Meybohm
Modified:	2017-04-21 12:14 CEST (History)
CC List:	3 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	7: Crash: Bug causes crash or data loss
Who will be affected by this bug?:	1: Will affect a very few installed domains
How will those affected feel about the bug?:	5: Blocking further progress on the daily work
User Pain:	0.200
Enterprise Customer affected?:	Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2014040321000805
Bug group (optional):
Max CVSS v3 score:

Attachments
Screenshot of the APEI generic hardware error (2.37 MB, image/jpeg) 2014-04-03 11:33 CEST, Janis Meybohm	Details
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Description Janis Meybohm

2014-04-03 11:33:56 CEST

Created attachment 5849 [details]
Screenshot of the APEI generic hardware error

Ticket#: 2014040321000805

Customer reported UCS 3.2 is not booting on FTS RX300 S8 after recent BIOS Update (Changes BIOS V4.6.5.4 R1.6.0 for D2939-B1x; 12.02.2014).

Looks similar to the report here:
https://groups.google.com/forum/#!topic/fa.linux.kernel/ZBD_Ab1GWhM


Workaround:
Downgrade to previous BIOS version.

Comment 1 Nico Gulden

2014-05-07 10:55:24 CEST

I have feedback from Fujitsu. Their Debian certification partner recommends to start the system with the following kernel parameter set: ghes.disable=1

Comment 2 Philipp Hahn

2014-10-28 12:13:52 CET

Happened again also with Fujitsu BX920-S4: The installer silently reboots. With "verbose loglevel=8" the APEI error message is visible.

Comment 3 Philipp Hahn

2017-04-21 12:14:07 CEST

Might be fixed by v3.10-rc4~11^2.
UCS-3.2 is OoM.
Not reported again and workaround exists.