Bug 40047 – password-self-service UI in german but sent mail is in english

Bug 40047 - password-self-service UI in german but sent mail is in english


Summary:	password-self-service UI in german but sent mail is in english

Status:	RESOLVED WONTFIX

Product:	UCS
Classification:	Unclassified
Component:	Self Service
Version:	UCS 4.1
Hardware:	Other Linux

Importance:	P5 enhancement with 2 votes (vote)
Target Milestone:	---
Assigned To:	UMC maintainers
QA Contact:	UMC maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2015-11-20 11:01 CET by Jens Thorp-Hansen
Modified:	2019-01-03 07:18 CET (History)
CC List:	3 users (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	2: Improvement: Would be a product improvement
Who will be affected by this bug?:	3: Will affect average number of installed domains
How will those affected feel about the bug?:	2: A Pain – users won’t like this once they notice it
User Pain:	0.069
Enterprise Customer affected?:	Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):	External feedback, Internationalization, Usability
Max CVSS v3 score:

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Description Jens Thorp-Hansen

2015-11-20 11:01:12 CET

The self-service-ui is german language but the mail that is sent on token-request is english language

Ticket#2015111721000667

Comment 1 Daniel Tröder

2015-11-25 11:22:59 CET

Current solution:

Administrators can copy /usr/share/pyshared/univention/management/console/modules/passwordreset/sending/email_body.txt somewhere, edit it to their needs and set umc/self-service/passwordreset/email/text_file to the new location.

Possible enhancement:

Add UCRV umc/self-service/passwordreset/email/text_file/LANG and choose the text file that corresponds to the locale set by the user requesting the password reset.

Comment 2 Michel Smidt 2016-02-22 16:19:51 CET

Requested by customer during remote installation.

Comment 3 Michel Smidt 2016-10-11 17:29:23 CEST

Based on my experience with a customer this is more than a "1: Nuisance – not a big deal but noticeable". I this case it was a "nogo" for the admins. They said that this can't be used for students and teachers.
But the provided workaround in Comment 1 with a customised (german) text totally fits for the customer.
So, I would like to increase the "How will those affected feel about the bug?" to "2: A Pain ..."

Comment 4 Florian Best

2017-06-28 14:52:30 CEST

There is a Customer ID set so I set the flag "Enterprise Customer affected".

Comment 5 Stefan Gohmann

2019-01-03 07:18:40 CET

This issue has been filled against UCS 4.1. The maintenance with bug and security fixes for UCS 4.1 has ended on 5st of April 2018.

Customers still on UCS 4.1 are encouraged to update to UCS 4.3. Please contact
your partner or Univention for any questions.

If this issue still occurs in newer UCS versions, please use "Clone this bug" or simply reopen the issue. In this case please provide detailed information on how this issue is affecting you.