Bug 43024 – Start of exam mode fails

Bug 43024 - Start of exam mode fails


Summary:	Start of exam mode fails

Status:	CLOSED INVALID

Product:	UCS@school
Classification:	Unclassified
Component:	UMC - Exam mode
Version:	UCS@school 4.1 R2
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	Jan Christoph Ebersbach
QA Contact:	Sönke Schwardt-Krummrich

URL:
Keywords:

Depends on:
Blocks:	44157
	Show dependency tree / graph

Reported:	2016-11-21 16:28 CET by Jan Christoph Ebersbach
Modified:	2017-11-07 13:11 CET (History)
CC List:	2 users (show)

See Also:	42997 43019
What kind of report is it?:	Bug Report
What type of bug is this?:	5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?:	3: Will affect average number of installed domains
How will those affected feel about the bug?:	4: A User would return the product
User Pain:	0.343
Enterprise Customer affected?:
School Customer affected?:	Yes
ISV affected?:
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Description Jan Christoph Ebersbach

2016-11-21 16:28:43 CET

A customer reported that the start of exam mode fails from time to time.  This is a huge issue since it's an important feature and there is no way to reproduce the problem.

Could be related to the listener issue we discovered recently.

Comment 1 Florian Best

2016-11-21 16:33:13 CET

This is from technical point of view the same as Bug #43019.
The real reason is probably Bug #42997.

In general it helps if you provide more information like what does the UMC show and the logfiles /var/log/univention/*exam.log from DC Slave and DC Master. In this case I think we should fix Bug #42997 and if it still happens we should further analyze logfiles.

Comment 2 Sönke Schwardt-Krummrich

2016-11-22 10:47:23 CET

Yes, we need more information about the actual error/fail message.

Comment 3 Jan Christoph Ebersbach

2017-10-24 14:25:52 CEST

There's too little information -> close.