Bug 43243 - Traceback during screenshot receiving
Summary: Traceback during screenshot receiving
Status: CLOSED FIXED
Alias: None
Product: UCS@school
Classification: Unclassified
Component: UMC - Computer room
Version: UCS@school 4.4
Hardware: Other Linux
: P5 normal
Target Milestone: UCS@school 5.0 v6-errata
Assignee: Ole Schwiegert
QA Contact: Jürn Brodersen
URL:
Keywords:
: 51875 54164 56564 56612 (view as bug list)
Depends on:
Blocks:
 
Reported: 2016-12-22 15:12 CET by Florian Best
Modified: 2024-10-17 11:56 CEST (History)
8 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 4: Minor Usability: Impairs usability in secondary scenarios
Who will be affected by this bug?: 3: Will affect average number of installed domains
How will those affected feel about the bug?: 2: A Pain – users won’t like this once they notice it
User Pain: 0.137
Enterprise Customer affected?:
School Customer affected?: Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2018111621000289, 2018090421001199, 2018030921000147, 2016112421000151, 2019081221000602, 2019081221000595, 2019082121001139, 2019091121000442, 2019091121000451, 2019120621000884, 2019121521000536, 2020032521000228, 2020050721000133, 2020121521000293
Bug group (optional): External feedback
Customer ID: 05017
Max CVSS v3 score:

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Description Florian Best univentionstaff 2016-12-22 15:12:36 CET 
21.12.16 10:37:36.585  MODULE      ( PROCESS ) : Die Ausführung des Kommandos computerroom/screenshot ist fehlgeschlagen:

Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/univention/management/console/base.py", line 281, in execute
    function(self, request)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 192, in _decorated
    return func(self, request)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/decorators.py", line 190, in _response
    return function(self, request)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 203, in _decorated
    if request.options['computer'].objectType == 'computers/ucc':
AttributeError: 'NoneType' object has no attribute 'objectType'
Comment 1 Johannes Keiser univentionstaff 2018-08-01 15:08:43 CEST 
External feedback:
UCS Version: 4.2-3 errata311 (Lesum)

Interner Server-Fehler in "computerroom/computer/state".
Request: computerroom/computer/state

Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/univention/management/console/base.py", line 253, in execute
    function.__func__(self, request, *args, **kwargs)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/decorators.py", line 192, in _response
    return function(self, request)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 189, in _decorated
    return func(self, request)
  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 200, in _decorated
    if request.options['computer'].objectType == 'computers/ucc':
AttributeError: 'NoneType' object has no attribute 'objectType'
Comment 2 Johannes Keiser univentionstaff 2018-10-04 14:59:53 CEST 
Reported again: Version: 4.2-4 errata426 (Lesum) - UCS@school 4.2 v10

Interner Server-Fehler in "computerroom/computer/state".
Request: computerroom/computer/state

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/base.py", line 253, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 192, in _response
    return function(self, request)
  File "%PY2.7%/univention/management/console/modules/computerroom/__init__.py", line 189, in _decorated
    return func(self, request)
  File "%PY2.7%/univention/management/console/modules/computerroom/__init__.py", line 200, in _decorated
    if request.options['computer'].objectType == 'computers/ucc':
AttributeError: 'NoneType' object has no attribute 'objectType'

Role: domaincontroller_master
Comment 3 Johannes Keiser univentionstaff 2019-01-31 18:18:25 CET 
Reported again: Version: 4.1-5 errata502 (Vahr)

Die Ausführung des Kommandos computerroom/computer/state ist fehlgeschlagen:

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/base.py", line 281, in execute
    function(self, request)
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 190, in _response
    return function(self, request)
  File "%PY2.7%/univention/management/console/modules/computerroom/__init__.py", line 185, in _decorated
    return func(self, request)
  File "%PY2.7%/univention/management/console/modules/computerroom/__init__.py", line 196, in _decorated
    if request.options['computer'].objectType == 'computers/ucc':
AttributeError: 'NoneType' object has no attribute 'objectType'
Comment 4 Sönke Schwardt-Krummrich univentionstaff 2019-02-05 21:43:25 CET 
This issue has been filled against UCS@school 4.1 (R2). The maintenance with
bug and security fixes for UCS@school 4.1 (R2) has ended on 5th of April 2018.

Customers still on UCS 4.1 are encouraged to update to UCS 4.3 (or later). 
Please contact your partner or Univention for any questions.

If this issue still occurs in newer UCS versions, please use "Clone this bug"
or simply reopen the issue. In this case please provide detailed information on
how this issue is affecting you.
Comment 5 Christian Castens univentionstaff 2020-08-10 10:02:00 CEST 
reported again

Version: 4.3-3 errata520 (Neustadt) - UCS@school 4.3 v8

Traceback(7741e2232081998e743571ca4dd9da04):
Interner Server-Fehler in "computerroom/computer/state".
Request: computerroom/computer/state

Role: domaincontroller_slave
Comment 6 Christian Castens univentionstaff 2020-08-10 10:08:24 CEST 
Reported again
Ticket#2019081221000595
Ticket#2019082121001139
Ticket#2019091121000442
Ticket#2019091121000451
Ticket#2019120621000884
Ticket#2019121521000536
Ticket#2020032521000228
Ticket#2020050721000133

latest reported version: Version: 4.4-3 errata400 (Blumenthal) - UCS@school 4.4 v4

Roles: domaincontroller_slave, domaincontroller_master
Comment 7 Christian Völker univentionstaff 2020-12-15 13:40:29 CET 
Happening on major customer:
03.12.20 12:19:27.839  MAIN        ( PROCESS ) : CPCommand (10.20.192.2:58794) response status code: 591
03.12.20 12:19:27.839  MAIN        ( PROCESS ) : CPCommand (10.20.192.2:58794) response reason : None
03.12.20 12:19:27.839  MAIN        ( PROCESS ) : CPCommand (10.20.192.2:58794) response message: Interner Server-Fehler in "computerroom/screenshot".
03.12.20 12:19:27.839  MAIN        ( PROCESS ) : CPCommand (10.20.192.2:58794) response result: None
03.12.20 12:19:27.839  MAIN        ( PROCESS ) : CPCommand (10.20.192.2:58794) response error: {u'traceback': u'Traceback (most recent call last):\n  File "/usr/lib/python2.7/dist-packages/univention/management/console/base.py", line 359, in __error_handling\n    six.reraise(etype, exc, etraceback)\n  File "/usr/lib/python2.7/dist-packages/univention/management/console/base.py", line 262, in execute\n    function.__func__(self, request, *args, **kwargs)\n  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 206, in _decorated\n    return func(self, *args, **kwargs)\n  File "/usr/lib/python2.7/dist-packages/univention/management/console/modules/decorators.py", line 181, in _response\n    return function(self, request)\n  File "/usr/lib/pymodules/python2.7/univention/management/console/modules/computerroom/__init__.py", line 218, in _decorated\n    if request.options["computer"].objectType == "computers/ucc":\nAttributeError: \'NoneType\' object has no attribute \'objectType\'\n', u'command': u'computerroom/screenshot'}
03.12.20 12:19:27.840  MAIN        ( ERROR   ) : Interner Server-Fehler in "computerroom/screenshot".
Request: computerroom/screenshot
Comment 8 Christian Völker univentionstaff 2020-12-16 14:24:31 CET 
Raising "affected" as there are so many tickets attached to the bug.
Comment 9 Jan-Luca Kiok univentionstaff 2024-10-10 11:56:15 CEST 
*** Bug 56564 has been marked as a duplicate of this bug. ***
Comment 10 Jan-Luca Kiok univentionstaff 2024-10-10 11:56:43 CEST 
*** Bug 56612 has been marked as a duplicate of this bug. ***
Comment 11 Jan-Luca Kiok univentionstaff 2024-10-10 11:56:56 CEST 
*** Bug 51875 has been marked as a duplicate of this bug. ***
Comment 12 Jan-Luca Kiok univentionstaff 2024-10-10 11:57:08 CEST 
*** Bug 54164 has been marked as a duplicate of this bug. ***
Comment 14 Ole Schwiegert univentionstaff 2024-10-17 11:56:09 CEST 
Errata updates for UCS@school 5.0 v6 have been released.

https://docs.software-univention.de/ucsschool-changelog/5.0v6/en/changelog.html
https://docs.software-univention.de/ucsschool-changelog/5.0v6/de/changelog.html

If this error occurs again, please clone this bug.