Bug 43704 - Print jobs of teachers don't show up in UCS@school UMC module "Moderate printers"
Print jobs of teachers don't show up in UCS@school UMC module "Moderate print...
Product: UCS@school
Classification: Unclassified
Component: UMC - Printermoderation
UCS@school 4.1 R2
Other Linux
: P5 normal (vote)
: UCS@school 4.2 v4
Assigned To: Florian Best
Johannes Keiser
Depends on:
Blocks: 45450
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Reported: 2017-03-02 17:13 CET by Michael Grandjean
Modified: 2017-10-16 21:34 CEST (History)
3 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 4: Minor Usability: Impairs usability in secondary scenarios
Who will be affected by this bug?: 3: Will affect average number of installed domains
How will those affected feel about the bug?: 3: A User would likely not purchase the product
User Pain: 0.206
Enterprise Customer affected?:
School Customer affected?: Yes
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional): External feedback, Usability
Max CVSS v3 score:


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Description Michael Grandjean univentionstaff 2017-03-02 17:13:11 CET
root@sedu011-01:~# univention-app info
UCS: 4.1-4 errata406
App Center compatibility: 4
Installed: cups=1.5.3 dhcp-server=10.0.1 samba4=4.5 squid=3.1 ucsschool=4.1 R2 v9

Expected behaviour:
When using the PDFprinter provided by UCS@school, all print jobs show up in the printermoderation UMC module, where teachers can moderate the print jobs (view, delete or forward the pdf file to a real printer).

Observed behaviour:
When using the PDFprinter provided by UCS@school, only print jobs of students show up in the printermoderation UMC modul. If a teacher prints to the PDFprinter, the print job is not shown. It just disappears (tbh, it's available in /var/spool/cups-pdf/%U, but that is not visible to the teacher).
Comment 1 Florian Best univentionstaff 2017-03-02 17:24:51 CET
This is by design. PDF printers are excluded. Only real printers are shown.
Comment 2 Michael Grandjean univentionstaff 2017-03-02 22:43:40 CET
Oh, I forgot that there is a "UMC module Printer Administration" in UCS (https://docs.software-univention.de/manual-4.1.html#umc:modules:printer). Now that's confusing. 
I was referring to the "UCS@school educational module" named "Drucker moderieren" (https://docs.software-univention.de/ucsschool-lehrer-handbuch-4.1R2.html#lehrerdoku:druckermod).

(In reply to Florian Best from comment #1)
> This is by design. PDF printers are excluded. Only real printers are shown.

I guess you are referring to the "UMC module Printer Administration" of UCS. I'm perfectly fine with that. This bug is intended to be about the UCS@school module "Drucker moderieren" and teachers' print jobs vs. students' print jobs. And not about PDF printers vs. real printers.
I will adjust the title of this bug to clarify that.
Comment 3 Florian Best univentionstaff 2017-09-18 11:38:05 CEST
3e273e048fc4a37606a6385bf0cb9ec664648a04 | YAML Bug #43704

ucs-school-umc-printermoderation (14.0.3-5):
6f8083bb4e255daa19d3280e9d81febded736324 | Merge branch 'fbest/43704-printjobs-of-teacher' into 4.2
32bf340a7d480467e37d4545f1ed3f9e1bddf132 | Bug #43704: display also the printjobs of the logged in teacher
Comment 4 Johannes Keiser univentionstaff 2017-09-20 19:10:52 CEST
OK the logged in teacher or teacher and staff sees his own print jobs in addition to the students print jobs
-> verified
Comment 5 Sönke Schwardt-Krummrich univentionstaff 2017-10-16 21:32:08 CEST
UCS@school 4.2 v4 has been released.


If this error occurs again, please clone this bug.