Bug 47766 - Enable USI to upload File to Univention Server if Internet is available
Enable USI to upload File to Univention Server if Internet is available
Status: RESOLVED DUPLICATE of bug 29191
Product: USI
Classification: Unclassified
Component: univention-support-info
unspecified
Other Linux
: P5 normal
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Assigned To: USI maintainer
:
Depends on: 29191
Blocks:
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Reported: 2018-09-07 14:31 CEST by Christian Völker
Modified: 2018-09-13 06:25 CEST (History)
1 user (show)

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Description Christian Völker univentionstaff 2018-09-07 14:31:03 CEST
To release customers from annoying upload to our server we should enable USI to upload the file itself.

I could imagine following procedure:

1. check if Internet connection to upload.univention.de is available.
2. If so, upload the file and name it with the ticket number followed by a random string
3. Organize to send a notice to the ticket owner about a new upload (optional)

This should be configured by command line switches "--ticket=201803...". If this parameter is not given, behave as it now and store file locally.

If automated upload is wanted it should check if connection through https is possible. If so, we are fine. If not USi should check for http-connection and in this case encrypt the file automatically before uploading.

Reference: customer feedback.
Comment 1 Christian Völker univentionstaff 2018-09-10 09:56:09 CEST
As an alternative way the script should try to get the customer # and upload it with this information.

Advantage: Customer does not need to enter the ticket #
Disadvanteage: ticket assignment not possible, as customer might have multiple tickets open.
Comment 2 Nico Stöckigt univentionstaff 2018-09-10 15:58:18 CEST
there is already the idea to put this into product: see Bug #29191
Comment 3 Christian Völker univentionstaff 2018-09-13 06:25:05 CEST

*** This bug has been marked as a duplicate of bug 29191 ***