Bug 50947 - License upload: routines:tls_process_server_certificate:certificate verify failed (certificate is not yet valid)
Summary: License upload: routines:tls_process_server_certificate:certificate verify fa...
Status: NEW
Alias: None
Product: UCS
Classification: Unclassified
Component: License
Version: UCS 4.4
Hardware: Other Linux
: P5 normal
Target Milestone: ---
Assignee: UMC maintainers
QA Contact: UMC maintainers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-13 09:24 CET by Nico Gulden
Modified: 2022-06-29 17:32 CEST (History)
3 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 6: Setup Problem: Issue for the setup process
Who will be affected by this bug?: 1: Will affect a very few installed domains
How will those affected feel about the bug?: 4: A User would return the product
User Pain: 0.137
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2020120921001053, 2020120921001106, 2021010921000439, 2020092821000668, 2020083121000538, 2020071221000236, 2020022321000135, 2019111021000243, 2020041521000049, 2020061021000554, 2020042121000108, 2020080421000741, 2020070621000499, 2020103021000722
Bug group (optional): External feedback
Customer ID:
Max CVSS v3 score:

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Description Nico Gulden univentionstaff 2020-03-13 09:24:06 CET 
A user tried to activate the Collabora & ownCloud app appliance and experienced the following error:

The following error occurred:

ldap_start_tls: Connect error (-11)
additional info: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (certificate is not yet valid)

If you encounter problems during the activation, please send an email to: feedback@univention.de
Comment 1 Nico Gulden univentionstaff 2020-03-13 09:35:30 CET 
Another user (Ticket#2019111021000243) with the Nextcloud app appliance with the following traceback:

Traceback (most recent call last):


additional info: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (certificate is not yet valid)
ldap_start_tls: Connect error (-11)
LdapLicenseFetchError: usr/bin/sudo /usr/bin/univention-ldapsearch -LLL objectClass=univentionLicense exited with 1:
raise LdapLicenseFetchError('{} exited with {}:\n{}'.format(' '.join(cmd), proc.returncode, out))
File "/usr/share/pyshared/univention/system_activation/wsgi.py", line 104, in application
Traceback (most recent call last):
Comment 2 Ingo Steuwer univentionstaff 2020-04-17 11:38:45 CEST 
Seems like the system time of the UCS instance is in the past, so that the license provided by Univention is "not yet valid".

Often a shutdown ("poweroff") of a virtual machine and restart helps to synchronize with the local time of the hypervisor node.
Comment 4 Riya Bhattacharjee univentionstaff 2020-08-18 14:42:40 CEST 
a user gets this below error message. the exit code is -7 here.

UCS Version: undefined

Traceback (most recent call last):


LdapLicenseFetchError: usr/bin/sudo /usr/bin/univention-ldapsearch -LLL
objectClass=univentionLicense exited with -7:
raise LdapLicenseFetchError('{} exited with {}:\n{}'.format('
'.join(cmd), proc.returncode, out))
File "/usr/share/pyshared/univention/system_activation/wsgi.py", line
104, in application
Traceback (most recent call last)
Comment 5 Florian Best univentionstaff 2020-08-18 14:46:09 CEST 
(In reply to Riya Bhattacharjee from comment #4)
> a user gets this below error message. the exit code is -7 here.
> 
> UCS Version: undefined
> 
> Traceback (most recent call last):
> 
> 
> LdapLicenseFetchError: usr/bin/sudo /usr/bin/univention-ldapsearch -LLL
> objectClass=univentionLicense exited with -7:
> raise LdapLicenseFetchError('{} exited with {}:\n{}'.format('
> '.join(cmd), proc.returncode, out))
> File "/usr/share/pyshared/univention/system_activation/wsgi.py", line
> 104, in application
> Traceback (most recent call last)

Your error is Bug #50948.
Comment 9 Riya Bhattacharjee univentionstaff 2021-01-12 12:15:13 CET 

Enviado desde Correo para Windows 10
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/univention/system_activation/wsgi.py", line 101, in application
    raise LdapLicenseFetchError('{} exited with {}:\n{}'.format(' '.join(cmd), proc.returncode, out))
LdapLicenseFetchError: /usr/bin/sudo /usr/bin/univention-ldapsearch -LLL objectClass=univentionLicense exited with 1:
ldap_start_tls: Connect error (-11)
                additional info: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (certificate is not yet valid)
 
 
Traceback (most recent call last):
Comment 10 Riya Bhattacharjee univentionstaff 2021-01-14 10:56:29 CET 
UCS Version: undefined

Traceback (most recent call last):  File "/usr/lib/python2.7/dist-packages/univention/system_activation/wsgi.py", line 101, in application
    raise LdapLicenseFetchError('{} exited with {}:\n{}'.format(' '.join(cmd), proc.returncode, out))
LdapLicenseFetchError: /usr/bin/sudo /usr/bin/univention-ldapsearch -LLL objectClass=univentionLicense exited with 1:
ldap_start_tls: Connect error (-11)
additional info: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (certificate is not yet valid)


Traceback (most recent call last):
Comment 11 Riya Bhattacharjee univentionstaff 2021-03-02 12:25:46 CET 
Ticket# 2021021921000678, 2021021921000687
Comment 12 Riya Bhattacharjee univentionstaff 2021-03-02 13:56:15 CET 
Ticket# 2021021821000894
Comment 14 Riya Bhattacharjee univentionstaff 2021-04-29 13:16:07 CEST 
reported again in Ticket# 2021042721000177
Comment 15 Riya Bhattacharjee univentionstaff 2021-05-04 11:19:14 CEST 
reported again in Tickets 2021042421000155 and 2021042421000146 . These are reported by same customer, the traceback is split into halves in these two tickets.
Comment 20 Riya Bhattacharjee univentionstaff 2021-12-07 11:43:26 CET 
Reported again in Ticket# 2021120221001681
Comment 22 Riya Bhattacharjee univentionstaff 2022-03-03 12:10:37 CET 
reported again in feedback queue Ticket#2022022221000571
A user tried to activate ownCloud Appliance, and got an error message. the exit code is 1.