Bug 51581 - Update documentation about Google workspace
Update documentation about Google workspace
Status: NEW
Product: UCS
Classification: Unclassified
Component: Google Apps for Work
UCS 4.4
Other Linux
: P5 normal (vote)
: ---
Assigned To: Mail maintainers
Mail maintainers
:
: 53279 (view as bug list)
Depends on: 47680
Blocks:
  Show dependency treegraph
 
Reported: 2020-06-25 16:49 CEST by Erik Damrose
Modified: 2022-07-15 07:18 CEST (History)
7 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 6: Setup Problem: Issue for the setup process
Who will be affected by this bug?: 1: Will affect a very few installed domains
How will those affected feel about the bug?: 3: A User would likely not purchase the product
User Pain: 0.103
Enterprise Customer affected?: Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2020062521000713, 2020080621000433, 2022041221000309
Bug group (optional):
Max CVSS v3 score:


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Description Erik Damrose univentionstaff 2020-06-25 16:49:36 CEST
The wizard screenshots for Gsuite are not up to date. The google webinterface and the setup flow has changed, without detailed knowledge it is hard to setup the client connection for our connector.
Comment 1 Dirk Schnick univentionstaff 2020-06-26 13:17:08 CEST
We have one feedback point from the customer regarding the wizard. It was not clear for the customer, which email address should be used. Perhaps we can make this more clear in the new version of the wizard.

We noticed, that between configuring G-Suite Account (entering the ClientID) and activate it in ucs wizard you need to wait a few (~30) seconds. If you proceed to fast, wizard will fail and you will receive a traceback. 
I asked customer for providing us the logfile with that traceback; I will add the traceback here, when received.
Comment 2 Erik Damrose univentionstaff 2020-06-26 13:29:44 CEST
(In reply to Dirk Schnick from comment #1)
> We noticed, that between configuring G-Suite Account (entering the ClientID)
> and activate it in ucs wizard you need to wait a few (~30) seconds. If you
> proceed to fast, wizard will fail and you will receive a traceback. 
> I asked customer for providing us the logfile with that traceback; I will
> add the traceback here, when received.

Please create a new bug for that issue and attach the traceback there
Comment 4 Dirk Schnick univentionstaff 2022-04-12 12:56:39 CEST
Next customer that claims the old documentation and wizard. Would be nice to update both.
Comment 5 Nico Gulden univentionstaff 2022-04-26 08:30:29 CEST
*** Bug 53279 has been marked as a duplicate of this bug. ***
Comment 6 Nico Gulden univentionstaff 2022-04-26 08:35:10 CEST
The documentation uses the old name for Google Workspace, as well, as the screenshots. The documentation needs an update that reflects the changes.

Before this can be fixed, the app itself needs the appropriate renaming, see bug 47680.