Bug 52511 - Display error message if portal server is not running instead if empty portal page
Display error message if portal server is not running instead if empty portal...
Status: REOPENED
Product: UCS
Classification: Unclassified
Component: Portal
UCS 4.4
All Linux
: P5 major (vote)
: ---
Assigned To: UMC maintainers
UMC maintainers
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2020-12-17 11:23 CET by Oliver Friedrich
Modified: 2021-05-10 12:21 CEST (History)
5 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 2: Improvement: Would be a product improvement
Who will be affected by this bug?: 3: Will affect average number of installed domains
How will those affected feel about the bug?: 2: A Pain – users won’t like this once they notice it
User Pain: 0.069
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):
Max CVSS v3 score:


Attachments
Example of empty portal with Dev console (252.62 KB, image/png)
2020-12-17 11:23 CET, Oliver Friedrich
Details

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Comment 1 Oliver Friedrich univentionstaff 2020-12-18 10:38:42 CET
Restarting univention-portal-server fixed the issue. The remaining question is: why this service was stopped?
Comment 2 Florian Best univentionstaff 2020-12-18 17:24:24 CET
I am setting the comment to private. It's better not to write customer URLs or names into the bug description. 
The pastebins at bepasty are removed at some time - please add it as attachment.
Comment 3 Florian Best univentionstaff 2020-12-18 18:02:07 CET
I think this is a duplicate of Bug #52518.
We could use this bug for more precise error handling, e.g. a error message should be shown.
Comment 4 Dirk Schnick univentionstaff 2020-12-18 18:07:05 CET
This would be number 5 of customers! And yes it sounds very simular.
Comment 6 Ingo Steuwer univentionstaff 2021-01-12 08:16:24 CET
(In reply to Florian Best from comment #3)
> I think this is a duplicate of Bug #52518.
> We could use this bug for more precise error handling, e.g. a error message
> should be shown.

I also think it's a duplicate. Any Veto to close it as duplicate?
Comment 7 Ingo Steuwer univentionstaff 2021-01-13 08:40:26 CET
(In reply to Ingo Steuwer from comment #6)
> (In reply to Florian Best from comment #3)
> > I think this is a duplicate of Bug #52518.
> > We could use this bug for more precise error handling, e.g. a error message
> > should be shown.
> 
> I also think it's a duplicate. Any Veto to close it as duplicate?

closed as duplicate - Florian (QA), do you agree?

*** This bug has been marked as a duplicate of bug 52158 ***
Comment 8 Erik Damrose univentionstaff 2021-01-13 08:58:48 CET

*** This bug has been marked as a duplicate of bug 52518 ***
Comment 9 Florian Best univentionstaff 2021-01-13 10:15:07 CET
(In reply to Ingo Steuwer from comment #6)
> (In reply to Florian Best from comment #3)
> > I think this is a duplicate of Bug #52518.
> > We could use this bug for more precise error handling, e.g. a error message
> > should be shown.
> 
> I also think it's a duplicate. Any Veto to close it as duplicate?

Veto.
As described above: This bug should be used to improove the error handling.
Comment 10 Ingo Steuwer univentionstaff 2021-01-14 11:18:44 CET
(In reply to Florian Best from comment #9)
> (In reply to Ingo Steuwer from comment #6)
> > (In reply to Florian Best from comment #3)
> > > I think this is a duplicate of Bug #52518.
> > > We could use this bug for more precise error handling, e.g. a error message
> > > should be shown.
> > 
> > I also think it's a duplicate. Any Veto to close it as duplicate?
> 
> Veto.
> As described above: This bug should be used to improove the error handling.

OK, with the new focus of the bug I reduce the user pain.