Bug 53689 - updater/updates/check: apt.cache.FetchFailedException
updater/updates/check: apt.cache.FetchFailedException
Status: NEW
Product: UCS
Classification: Unclassified
Component: UMC - Software update
UCS 5.0
Other Linux
: P5 normal (vote)
: ---
Assigned To: UMC maintainers
UMC maintainers
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2021-08-20 13:21 CEST by Christian Castens
Modified: 2024-01-12 09:55 CET (History)
5 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?: 3: Will affect average number of installed domains
How will those affected feel about the bug?: 3: A User would likely not purchase the product
User Pain: 0.257
Enterprise Customer affected?: Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2022010621000595, 2021121021000193, 2021122321000472, 2021120321000671, 2021042621000722, 2021051321000085, 2021091221000231, 2021081121000065, 2021080521000541, 2021073121000092, 2021072921000417, 2021073121000127, 2021073121000118, 2021073121000109
Bug group (optional): Error handling, External feedback
Max CVSS v3 score:


Attachments

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Description Christian Castens univentionstaff 2021-08-20 13:21:15 CEST
Version: 5.0-0 errata53

Error:
Internal server error during "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 344, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 247, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 321, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 181, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 443, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 289, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException

Role: domaincontroller_master
Comment 2 Maximilian Janßen univentionstaff 2021-11-19 17:21:48 CET
Reported again:
Version: 5.0-0 errata0
Comment 3 Riya Bhattacharjee univentionstaff 2021-12-07 11:37:52 CET
UCS Version: 5.0-0 errata159

Error:
Internal server error during "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/univention/management/console/base.py", line 344, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "/usr/lib/python3/dist-packages/six.py", line 693, in reraise
    raise value
  File "/usr/lib/python3/dist-packages/univention/management/console/base.py", line 247, in execute
    function.__func__(self, request, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 321, in _response
    result = _multi_response(self, request)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 181, in _response
    return function(self, request)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 443, in _response
    return list(function(self, iterator, *nones))
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 289, in _fake_func
    yield function(self, *args)

  File "/usr/lib/python3/dist-packages/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "/usr/lib/python3/dist-packages/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException
Internal server error during "updater/updates/check".
Comment 4 Riya Bhattacharjee univentionstaff 2021-12-07 11:46:40 CET
Reported again in feedback Ticket 2021120221000127
Comment 5 Maximilian Janßen univentionstaff 2022-01-12 11:51:02 CET
reported again: 2022011021000612
Version: 5.0-1 errata177 - UCS@school 5.0 v1
traceback: Comment #3
Comment 6 Maximilian Janßen univentionstaff 2022-01-19 11:42:53 CET
reported again: 2022011621000031
Version: 5.0-1 errata174
Remark: Just updating a joined file server from 4.4.8 to 5.01 and then updating to errata 187.
Traceback: Description
Comment 7 Maximilian Janßen univentionstaff 2022-01-26 16:22:37 CET
reported again: 2022012121000575
Version: 5.0-0 errata134

reported again: 2022012421000659
Version: 5.0-1 errata174
Comment 8 Maximilian Janßen univentionstaff 2022-02-02 19:11:53 CET
reported again: 2022020121000879
Version: 5.0-1 errata174
Remark: Started happening after update to UCS 5 from 4.4.8.  I can update the main and backup samba servers but this one is just a file server and I'm getting this error.
Comment 9 Maximilian Janßen univentionstaff 2022-02-04 12:47:36 CET
reported again: 2022020321000124
Version: 5.0-1 errata200
Comment 10 Maximilian Janßen univentionstaff 2022-02-16 10:59:25 CET
reported again: 2022021221000036
Version: 5.0-1 errata174
Comment 11 Maximilian Janßen univentionstaff 2022-03-11 16:25:56 CET
reported again: 2022031121000232
Version: 5.0-1 errata235
Comment 12 Maximilian Janßen univentionstaff 2022-04-19 12:24:12 CEST
reported again: 2022041421000547
Version: 5.0-1 errata286
Comment 13 Maximilian Janßen univentionstaff 2022-04-29 13:06:38 CEST
reported agan: 2022042421000377
Version: 5.0-1 errata262
Comment 14 Florian Best univentionstaff 2022-05-05 23:12:32 CEST
Reported again, 5.0-1 errata203 in Ticket #2022050221000639
Role: memberserver
Remark: Upgrade failed
Comment 15 Maximilian Janßen univentionstaff 2022-05-11 10:01:20 CEST
Reportet again: 2022050721000228
Version: 5.0-1 errata262
Comment 16 Maximilian Janßen univentionstaff 2022-05-25 18:13:07 CEST
Reported again: 2022052421000277
Version: 5.0-1 errata302
Comment 17 Maximilian Janßen univentionstaff 2022-06-08 18:09:13 CEST
Reported again: 2022052521000355
Version: 5.0-1 errata310

Reported again: 2022052721000306
Version: 5.0-1 errata310

Reported again: 2022060221000468
Version: 5.0-1 errata317

Reported again: 2022060221000477
Version: 5.0-1 errata317
Comment 18 Maximilian Janßen univentionstaff 2022-07-25 14:19:25 CEST
reported again: 2022072221000268
Version: 5.0-2 errata339

reported again: 2022072421000291
Version: 5.0-2 errata339

reported again: 2022072421000282
Version: 5.0-2 errata339
Comment 19 Maximilian Janßen univentionstaff 2022-08-01 15:48:22 CEST
reported again: 2022080121000117
Version: 5.0-2 errata366
Remark: Paketaktualisierung über das Modul Softwareaktualisierung schlägt fehl

reported again: 2022073121000278
Version: 5.0-1 errata287

reported again: 2022073121000223
Version: 5.0-2 errata339
Comment 20 Maximilian Janßen univentionstaff 2022-08-29 11:22:34 CEST
Ticket: 2022082621000286
Version: 5.0-2 errata366
Comment 21 Mika Westphal univentionstaff 2022-10-26 11:21:32 CEST
reported again: 2022102521000881
Version: 5.0-2 errata467
role: memberserver
Comment 22 Mika Westphal univentionstaff 2022-10-26 12:01:54 CEST
reported again: 2022102521000649
Version: 5.0-2 errata467
Role: domaincontroller_backup
Comment 23 Mika Westphal univentionstaff 2022-10-26 12:10:32 CEST
reported again: 2022102521000621
Version: 5.0-2 errata467
Role: domaincontroller_master
Comment 24 Mika Westphal univentionstaff 2022-10-27 18:01:05 CEST
Reported again: 2022101521000195
Version: 5.0-2 errata441
Role: domaincontroller_master
Comment 25 Mika Westphal univentionstaff 2022-11-04 10:57:40 CET
Reported again: 2022103021000175
Version: 5.0-2 errata469
Role: domaincontroller_master
Comment 26 Mika Westphal univentionstaff 2022-11-11 10:59:26 CET
Reported again: 2022092821000066
Version: 5.0-2 errata401
Role: domaincontroller_master
Comment 27 Mika Westphal univentionstaff 2023-01-27 10:23:10 CET
2023012621000064
Version: 5.0-2 errata547
Role: domaincontroller_slave
Comment 28 Mirac Erdemiroglu univentionstaff 2023-02-21 08:20:20 CET
Another customer effected Ticket#2023020721000535

System been restart several times but the update via the WebGui runs into this issue.

UCS Version: 5.0-3 errata572

Interner Server-Fehler in "updater/updates/check".
apt.cache.FetchFailedException
    raise FetchFailedException()
  File "/usr/lib/python3/dist-packages/apt/cache.py", line 591, in update
    apt.update()
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/updater/__init__.py", line 305, in updates_check

    yield function(self, *args)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 295, in _fake_func
    return list(function(self, iterator, *nones))
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 447, in _response
    return function(self, request)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 186, in _response
    result = _multi_response(self, request)
  File "/usr/lib/python3/dist-packages/univention/management/console/modules/decorators.py", line 327, in _response
    function.__func__(self, request, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/univention/management/console/base.py", line 254, in execute
    raise value
  File "/usr/lib/python3/dist-packages/six.py", line 693, in reraise
    six.reraise(etype, exc, etraceback)
  File "/usr/lib/python3/dist-packages/univention/management/console/base.py", line 351, in __error_handling
Traceback (most recent call last):

Request: updater/updates/check
Interner Server-Fehler in "updater/updates/check". 


The Upate via GUI is not possible and runs into this bug.
The update via univention-upgrade works great.
Comment 29 Mika Westphal univentionstaff 2023-02-24 10:49:06 CET
2023022121000857
Version: 5.0-3 errata572

Error:
Interner Server-Fehler in "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 351, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 254, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 327, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 186, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 447, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 295, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException

Role: domaincontroller_master
Comment 30 Mika Westphal univentionstaff 2023-03-02 14:54:19 CET
2023022121000821
Version: 5.0-3 errata572

Error:
Interner Server-Fehler in "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 351, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 254, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 327, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 186, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 447, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 295, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException

Role: domaincontroller_master
Comment 31 Mika Westphal univentionstaff 2023-03-17 10:42:04 CET
2023031121000276
Version: 5.0-3 errata577

Error:
Internal server error during "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 351, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 254, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 327, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 186, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 447, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 295, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException

Role: domaincontroller_master
Comment 32 Mika Westphal univentionstaff 2023-03-17 11:00:26 CET
2023031021000698
Version: 5.0-2 errata598

Remark: Software Update proced this error

Error:
Internal server error during "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 347, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 250, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 324, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 184, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 446, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 292, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 308, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException

Role: domaincontroller_master
Comment 33 Maximilian Janßen univentionstaff 2023-06-20 12:00:13 CEST
Version: 5.0-3 errata677
2023061321000052
Comment 34 Maximilian Janßen univentionstaff 2023-06-20 13:02:03 CEST
Version: 5.0-3 errata699
2023060821000044
Comment 35 Maximilian Janßen univentionstaff 2023-06-20 13:25:07 CEST
Version: 5.0-3 errata664
2023051921000141
Comment 36 Maximilian Janßen univentionstaff 2023-06-20 15:20:10 CEST
2023051121000101
Version: 5.0-3 errata660
Comment 37 Christina Scheinig univentionstaff 2023-06-30 16:12:19 CEST
Happend again UCS5.0-4 2023063021000118
Comment 38 Maximilian Janßen univentionstaff 2023-07-03 17:50:18 CEST
2023070221000062 5.0-3 errata712 Fehler beim Versuch, Paketaktualisierungen zu installieren
2023070121000055 5.0-3 errata712
Comment 39 Mika Westphal univentionstaff 2023-07-28 13:59:32 CEST
2023072621000222
Version: 5.0-4 errata750
Role: domaincontroller_master
Comment 41 Mika Westphal univentionstaff 2024-01-12 09:55:42 CET
2024010921000264  5.0-5 errata857
2024010821000177  5.0-6 errata906
2023122721000265  5.0-5 errata897
2023122721000256  5.0-6 errata904
2023122221000363  5.0-5 errata894
2023122221000354  5.0-5 errata894
2023121421000548  5.0-3 errata677
2023120921000058  5.0-5 errata833
2023120121000189  5.0-5 errata891
2023112321000489  5.0-3 errata734
2023111921000059  5.0-5 errata875
2023111821000131  5.0-5 errata877
2023111321000159  5.0-5 errata857
2023110921000345  5.0-5 errata872
2023110921000336  5.0-5 errata852
2023110921000327  5.0-5 errata871  Remark: Just doing an univention package updates, i get this error
2023110821000258  5.0-5 errata857
2023110721000358  5.0-5 errata871
2023110721000214  5.0-5 errata871  Remark: Was kann ich da tun?
2023110421000238  5.0-5 errata829
2023110321000427  5.0-5 errata829
2023110221000303  5.0-5 errata838
2023110221000161  5.0-5 errata853
2023102821000267  5.0-5 errata821
2023102821000258  5.0-5 errata852  HAS E-Mail
2023102821000231  5.0-5 errata852
2023102821000212  5.0-5 errata852  Remark: Software update start over Shell and over MGM no connection to server. Inernet is running.
2023102821000196  5.0-3 errata712
2023102821000178  5.0-5 errata804  Remark: Liebes Support Team,
ich habe versucht über die UCS Web Management Console ein Software Update zu starten. Dabei erhalten ich reproduzierbar diese Fehlermeldung wenn ich auf "Paket-Aktualisierungen installieren" klicke
2023102821000123  5.0-5 errata852
2023102821000105  5.0-5 errata813
2023102821000098  5.0-5 errata809
2023102821000052  5.0-5 errata838
2023092921000553  5.0-5 errata819
2023092821000261  5.0-5 errata813

Internal server error during "updater/updates/check".
Request: updater/updates/check

Traceback (most recent call last):
  File "%PY3%/univention/management/console/base.py", line 387, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY3%/six.py", line 693, in reraise
    raise value
  File "%PY3%/univention/management/console/base.py", line 285, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY3%/univention/management/console/modules/decorators.py", line 478, in _response
    result = _multi_response(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 189, in _response
    return function(self, request)
  File "%PY3%/univention/management/console/modules/decorators.py", line 602, in _response
    return list(function(self, iterator, *nones))
  File "%PY3%/univention/management/console/modules/decorators.py", line 444, in _fake_func
    yield function(self, *args)
  File "%PY3%/univention/management/console/modules/updater/__init__.py", line 305, in updates_check
    apt.update()
  File "%PY3%/apt/cache.py", line 591, in update
    raise FetchFailedException()
apt.cache.FetchFailedException