Bug 53806 – Upload of app packages in app provider temporarily not possible

Bug 53806 - Upload of app packages in app provider temporarily not possible


Summary:	Upload of app packages in app provider temporarily not possible

Status:	NEW

Product:	UCS
Classification:	Unclassified
Component:	App Center - Self Service
Version:	UCS 5.0
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	App Center maintainers
QA Contact:	App Center maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2021-09-17 12:35 CEST by Nico Gulden
Modified:	2022-05-17 10:50 CEST (History)
CC List:	1 user (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?:	1: Will affect a very few installed domains
How will those affected feel about the bug?:	5: Blocking further progress on the daily work
User Pain:	0.143
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:	Yes
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Description Nico Gulden

2021-09-17 12:35:35 CEST

As reported in [Ticket#2021081721000269](https://otrs.knut.univention.de/otrs/index.pl?Action=AgentTicketZoom;TicketID=1075922#2296650) the upload of packages to the App Provider Portal was not possible for the affected app provider.

A restart only eased the problem temporarily.

The app provider reports that 18 packages (overall 252 MB) have been uploaded and the last package triggered the error message
(m23-ucs-extra_21.1-101510_all.deb, 1,3KB): `Unrecoverable result: {u'status': 510, u'message': u'', u'traceback': None,
u'location': u'https://provider-portal.software-univention.de/univention/command'}`

```
ich bin über drei neue Bugs gestolpert:

* Über die Weboberfläche (selfservice.software-univention.de) habe ich
unbenötigte Debian-Pakete gelöscht, dann ein neues Paket hochgeladen und
anschließend auf meiner UCS5.0-Test-VM versucht zu installieren. Dabei stellte
sich heraus, daß sowohl die gelöschten Pakete wieder da (auch über die
Weboberfläche), mein neues Paket verschwunden war und durch eine alte Version
ersetzt wurde.

* Hochladen von Paketen führt zu:
Curling https://provider-portal.software-univention.de/univention/auth
Curling
https://provider-portal.software-univention.de/univention/command/appcenter[..]
Unrecoverable result: {u'status': 511, u'message': u'Connection to module
process failed: appcenter-selfservice', u'traceback': None, u'location':
u'https://provider-portal.software-univention.de/univention/command'}

* Die Weboberfläche zeigt unter "APPS" nur noch die Warteanimation.

Wäre super, wenn Ihr die Probleme wirklich angehen könntet. Ein Neustart scheint
keine dauerhafte Lösung zu sein ;-)

Mit freundlichen Grüßen,
 Hauke Goos-Habermann

--

m23 Softwareverteilung
```

Comment 1 hgoos-habermann 2022-05-17 10:50:27 CEST

The same bug (error messages and final crash of App Provider Portal) like last year is still present.

Last year the server was restarted only.

Please fix the underlying problem.

Thank you