Bug 53907 - Veyon: Delay in presentation mode on teacher pc
Summary: Veyon: Delay in presentation mode on teacher pc
Status: CLOSED FIXED
Alias: None
Product: UCS@school
Classification: Unclassified
Component: Veyon
Version: UCS@school 5.0
Hardware: Other Linux
: P5 normal
Target Milestone: UCS@school 5.0 v5-errata
Assignee: Tobias Wenzel
QA Contact: Jürn Brodersen
URL:
Keywords:
Depends on: 56931
Blocks:
  Show dependency treegraph
 
Reported: 2021-10-14 12:04 CEST by Daniel Duchon
Modified: 2024-05-16 11:28 CEST (History)
9 users (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: 4: Minor Usability: Impairs usability in secondary scenarios
Who will be affected by this bug?: 3: Will affect average number of installed domains
How will those affected feel about the bug?: 5: Blocking further progress on the daily work
User Pain: 0.343
Enterprise Customer affected?:
School Customer affected?: Yes
ISV affected?:
Waiting Support: Yes
Flags outvoted (downgraded) after PO Review:
Ticket number: 2021101121000408, 2021101121000301, 2021101821000164, 2022050521000401
Bug group (optional):
Customer ID:
Max CVSS v3 score:


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Description Daniel Duchon univentionstaff 2021-10-14 12:04:54 CEST
After switching from iTalc to Veyon, there is a delay in image transfer on a teacher PC in presentation mode.

This delay does not exist on client computers.
Comment 2 Daniel Duchon univentionstaff 2021-10-18 11:43:46 CEST
Another customer is facing the same issue, but now on all clients
Comment 3 Christina Scheinig univentionstaff 2021-10-18 11:50:29 CEST
I am not quite sure it is the same issue, but my customer reported, that it takes sometime, up to 5 minutes, to get the changes on the other screen become visible.

For the customer it is not usable.
But afaik this is not limited to the teachers PC.
Comment 5 Ole Schwiegert univentionstaff 2021-10-19 08:12:26 CEST
This could *potentially* be a symptom of the same problem with the Veyon proxy server described in Bug #53558

Basically the session handling in the current veyon proxy server is suboptimal and produces timeouts and delays with increasing number of clients.
Comment 7 Amir Teymuri univentionstaff 2022-06-28 12:13:42 CEST
Reproducing this bug is quite hard. For my initial manual tests with a small group of VMs, I couldn't notice any delays. I am going to set up a larger environment for the next test. It would be very helpful though, if meanwhile we could sort out any hardware possibilities for this problem (e.g. that it's not caused by the beamer etc.).
Comment 10 Tobias Wenzel univentionstaff 2024-05-15 12:11:35 CEST
Veyon proxy version was just released in version 4.8.3.8, the client will be released with the next errata update in version

Package: ucs-school-veyon-windows
Version: 4.8.3.0-ucs5.0-0
Branch: ucs_5.0-0-ucs-school-5.0
Scope: ucs-school-5.0
Comment 11 Jürn Brodersen univentionstaff 2024-05-15 15:32:15 CEST
Looks good waiting for an overnight test run
Comment 12 Tobias Wenzel univentionstaff 2024-05-16 11:28:58 CEST
Errata updates for UCS@school 5.0 v5 have been released.

https://docs.software-univention.de/ucsschool-changelog/5.0v5/en/changelog.html
https://docs.software-univention.de/ucsschool-changelog/5.0v5/de/changelog.html

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