Bug 54132 - AppCenter: Network is unreachable: Configuration Error
AppCenter: Network is unreachable: Configuration Error
Status: NEW
Product: UCS
Classification: Unclassified
Component: App Center
UCS 4.4
Other Linux
: P5 normal (vote)
: ---
Assigned To: App Center maintainers
App Center maintainers
:
Depends on: 55499
Blocks:
  Show dependency treegraph
 
Reported: 2021-11-24 12:17 CET by Maximilian Janßen
Modified: 2023-07-07 16:57 CEST (History)
1 user (show)

See Also:
What kind of report is it?: Bug Report
What type of bug is this?: ---
Who will be affected by this bug?: ---
How will those affected feel about the bug?: ---
User Pain:
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number: 2021050121000295, 2021050221000177, 2021050621000562, 2021050821000246, 2021052621000855, 2021052621000962, 2021062921000517, 2021063021000649, 2021070121000059, 2021070121000433, 2021091621000269, 2021090721000071, 2021090321000711, 2022102421000785
Bug group (optional): Error handling, External feedback
Max CVSS v3 score:


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Description Maximilian Janßen univentionstaff 2021-11-24 12:17:41 CET
Similar to Bug #53502


Version: 4.4-8 errata1052 (Blumenthal)

Error: 
Fehler beim Verbindungsaufbau zum Update-Server. Bitte überprüfen Sie die Proxy- oder Firewall-Einstellungen, falls vorhanden. Es kann sich sich auch um ein Problem des
konfigurierten DNS-Servers handeln. Dies ist die Fehlermeldung: Configuration error: Das Netzwerk ist nicht erreichbar
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 435, in status
    result['release_update_available'] = self.uu.release_update_available(errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1137, in release_update_available
    return self.get_next_version(UCS_Version(ucs_version), components, errorsto)
  File "%PY2.7%/univention/updater/tools.py", line 1065, in get_next_version
    assert self.server.access(repo)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Das Netzwerk ist nicht erreichbar

Role: domaincontroller_master
Comment 1 Maximilian Janßen univentionstaff 2021-11-24 14:13:53 CET
Reported again:
English traceback (easier to find with the search this way)


Version: 4.4-8 errata1043 (Blumenthal)

Error: 
Error contacting the update server. Please check your proxy or firewall settings, if any. Or it may be a problem with your configured DNS server. This is the error message:
Configuration error: Network is unreachable
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 442, in status
    blocking_components = self.uu.get_all_available_release_updates()[1] or set()
  File "%PY2.7%/univention/updater/tools.py", line 1109, in get_all_available_release_updates
    ver = self.get_next_version(ucs_version, components, errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1065, in get_next_version
    assert self.server.access(repo)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Network is unreachable

Role: domaincontroller_master
Comment 2 Maximilian Janßen univentionstaff 2021-11-24 14:50:57 CET
Version: 4.4-8 errata1001 (Blumenthal)

Error: 
Fehler beim Verbindungsaufbau zum Update-Server. Bitte überprüfen Sie die Proxy- oder Firewall-Einstellungen, falls vorhanden. Es kann sich sich auch um ein Problem des
konfigurierten DNS-Servers handeln. Dies ist die Fehlermeldung: Configuration error: Das Netzwerk ist nicht erreichbar
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 435, in status
    result['release_update_available'] = self.uu.release_update_available(errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1137, in release_update_available
    return self.get_next_version(UCS_Version(ucs_version), components, errorsto)
  File "%PY2.7%/univention/updater/tools.py", line 1072, in get_next_version
    if not self.get_component_repositories(component, [mm_version], clean=False, debug=debug):
  File "%PY2.7%/univention/updater/tools.py", line 1852, in get_component_repositories
    for server, ver in self._iterate_component_repositories([component], version, version, self.architectures, for_mirror_list=for_mirror_list):
  File "%PY2.7%/univention/updater/tools.py", line 1605, in _iterate_component_repositories
    for ver in self._iterate_versions(struct, version, version, parts, ['all'] + subarchs, server):
  File "%PY2.7%/univention/updater/tools.py", line 1520, in _iterate_versions
    code, size, content = server.access(ver)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Das Netzwerk ist nicht erreichbar

Role: domaincontroller_master
Comment 3 Maximilian Janßen univentionstaff 2021-11-24 15:59:49 CET
Version: 4.4-7 errata971 (Blumenthal)

Error: 
Interner Server-Fehler in "updater/updates/query".
Request: updater/updates/query

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/base.py", line 359, in __error_handling
    six.reraise(etype, exc, etraceback)
  File "%PY2.7%/univention/management/console/base.py", line 262, in execute
    function.__func__(self, request, *args, **kwargs)
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 321, in _response
    result = _multi_response(self, request)
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 181, in _response
    return function(self, request)
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 443, in _response
    return list(function(self, iterator, *nones))
  File "%PY2.7%/univention/management/console/modules/decorators.py", line 289, in _fake_func
    yield function(self, *args)
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 286, in query_releases
    available_versions, blocking_components = self.uu.get_all_available_release_updates()
  File "%PY2.7%/univention/updater/tools.py", line 1109, in get_all_available_release_updates
    ver = self.get_next_version(ucs_version, components, errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1072, in get_next_version
    if not self.get_component_repositories(component, [mm_version], clean=False, debug=debug):
  File "%PY2.7%/univention/updater/tools.py", line 1852, in get_component_repositories
    for server, ver in self._iterate_component_repositories([component], version, version, self.architectures, for_mirror_list=for_mirror_list):
  File "%PY2.7%/univention/updater/tools.py", line 1605, in _iterate_component_repositories
    for ver in self._iterate_versions(struct, version, version, parts, ['all'] + subarchs, server):
  File "%PY2.7%/univention/updater/tools.py", line 1520, in _iterate_versions
    code, size, content = server.access(ver)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Das Netzwerk ist nicht erreichbar

Role: domaincontroller_master
Comment 4 Mika Westphal univentionstaff 2022-10-26 13:58:55 CEST
reported again:
Version: 4.4-9 errata1216 (Blumenthal)

Error:
Error contacting the update server. Please check your proxy or firewall settings, if any. Or it may be a problem with your configured DNS server. This is the error message:
Configuration error: Network is unreachable
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 442, in status
    blocking_components = self.uu.get_all_available_release_updates()[1] or set()
  File "%PY2.7%/univention/updater/tools.py", line 1109, in get_all_available_release_updates
    ver = self.get_next_version(ucs_version, components, errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1036, in get_next_version
    releases = list(self.get_releases(self.server))
  File "%PY2.7%/univention/updater/tools.py", line 1001, in get_releases
    _code, _size, data = server.access(None, 'ucs-releases.json', get=True)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Network is unreachable

Role: domaincontroller_master
Comment 5 Mika Westphal univentionstaff 2022-10-26 14:05:30 CEST
reported again: 2022102421000687
Version: 4.4-9 errata1324 (Blumenthal)

Error:
Fehler beim Verbindungsaufbau zum Update-Server. Bitte überprüfen Sie die Proxy- oder Firewall-Einstellungen, falls vorhanden. Es kann sich sich auch um ein Problem des
konfigurierten DNS-Servers handeln. Dies ist die Fehlermeldung: Configuration error: Das Netzwerk ist nicht erreichbar
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 442, in status
    blocking_components = self.uu.get_all_available_release_updates()[1] or set()
  File "%PY2.7%/univention/updater/tools.py", line 1109, in get_all_available_release_updates
    ver = self.get_next_version(ucs_version, components, errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1065, in get_next_version
    assert self.server.access(repo)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Das Netzwerk ist nicht erreichbar

Role: domaincontroller_master
Comment 6 Mika Westphal univentionstaff 2022-10-26 14:52:58 CEST
reported again: 2022102121000281
Version: 4.4-9 errata1324 (Blumenthal)

Error:
Fehler beim Verbindungsaufbau zum Update-Server. Bitte überprüfen Sie die Proxy- oder Firewall-Einstellungen, falls vorhanden. Es kann sich sich auch um ein Problem des
konfigurierten DNS-Servers handeln. Dies ist die Fehlermeldung: Configuration error: Das Netzwerk ist nicht erreichbar
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 442, in status
    blocking_components = self.uu.get_all_available_release_updates()[1] or set()
  File "%PY2.7%/univention/updater/tools.py", line 1109, in get_all_available_release_updates
    ver = self.get_next_version(ucs_version, components, errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1072, in get_next_version
    if not self.get_component_repositories(component, [mm_version], clean=False, debug=debug):
  File "%PY2.7%/univention/updater/tools.py", line 1852, in get_component_repositories
    for server, ver in self._iterate_component_repositories([component], version, version, self.architectures, for_mirror_list=for_mirror_list):
  File "%PY2.7%/univention/updater/tools.py", line 1605, in _iterate_component_repositories
    for ver in self._iterate_versions(struct, version, version, parts, ['all'] + subarchs, server):
  File "%PY2.7%/univention/updater/tools.py", line 1517, in _iterate_versions
    assert server.access(ver)  # patchlevel
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Das Netzwerk ist nicht erreichbar

Role: domaincontroller_master
Comment 7 Mika Westphal univentionstaff 2022-11-18 14:24:24 CET
Reported Again: 2022111821000026
Version: 4.4-9 errata1224 (Blumenthal)
Role: domaincontroller_master
Comment 8 Mika Westphal univentionstaff 2023-03-17 10:37:04 CET
Version: 4.4-9 errata1279 (Blumenthal)

Remark: I am unable to update to the latest version. Am getting errors please advice

Error:
Error contacting the update server. Please check your proxy or firewall settings, if any. Or it may be a problem with your configured DNS server. This is the error message:
Configuration error: Network is unreachable
Request: status

Traceback (most recent call last):
  File "%PY2.7%/univention/management/console/modules/updater/__init__.py", line 435, in status
    result['release_update_available'] = self.uu.release_update_available(errorsto='exception')
  File "%PY2.7%/univention/updater/tools.py", line 1137, in release_update_available
    return self.get_next_version(UCS_Version(ucs_version), components, errorsto)
  File "%PY2.7%/univention/updater/tools.py", line 1065, in get_next_version
    assert self.server.access(repo)
  File "%PY2.7%/univention/updater/tools.py", line 771, in access
    raise ConfigurationError(uri, reason)
ConfigurationError: Configuration error: Network is unreachable

Role: domaincontroller_master
Comment 9 Mika Westphal univentionstaff 2023-03-17 10:37:38 CET
I forgot the ticket number: 2023031321000512
(In reply to Mika Westphal from comment #8)
> Version: 4.4-9 errata1279 (Blumenthal)
> 
> Remark: I am unable to update to the latest version. Am getting errors
> please advice
> 
> Error:
> Error contacting the update server. Please check your proxy or firewall
> settings, if any. Or it may be a problem with your configured DNS server.
> This is the error message:
> Configuration error: Network is unreachable
> Request: status
> 
> Traceback (most recent call last):
>   File "%PY2.7%/univention/management/console/modules/updater/__init__.py",
> line 435, in status
>     result['release_update_available'] =
> self.uu.release_update_available(errorsto='exception')
>   File "%PY2.7%/univention/updater/tools.py", line 1137, in
> release_update_available
>     return self.get_next_version(UCS_Version(ucs_version), components,
> errorsto)
>   File "%PY2.7%/univention/updater/tools.py", line 1065, in get_next_version
>     assert self.server.access(repo)
>   File "%PY2.7%/univention/updater/tools.py", line 771, in access
>     raise ConfigurationError(uri, reason)
> ConfigurationError: Configuration error: Network is unreachable
> 
> Role: domaincontroller_master
Comment 10 Maximilian Janßen univentionstaff 2023-07-07 16:57:26 CEST
2022120521000138
Version: 4.4-9 errata1347 (Blumenthal)