Bug 55058 – self-serve python error - user cannot authenticate

Bug 55058 - self-serve python error - user cannot authenticate


Summary:	self-serve python error - user cannot authenticate

Status:	NEEDMOREINFO

Product:	UCS
Classification:	Unclassified
Component:	Self Service
Version:	UCS 5.0
Hardware:	All Windows NT

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	UMC maintainers
QA Contact:	UMC maintainers

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Reported:	2022-08-01 18:23 CEST by dlloyd
Modified:	2022-08-01 18:47 CEST (History)
CC List:	1 user (show)

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Description dlloyd 2022-08-01 18:23:23 CEST

user attempting to update profile with self-serve cannot authenticate.

First attempt to edit profile shows:
An error occurred
2 error(s) occurred

/var/log/syslog 
Aug  1 09:15:25 ucs1 python3: saml_msg is too small: minlength = 128
Aug  1 09:15:29 ucs1 python3: saml_msg is too small: minlength = 128



2nd attempt to authenticate:
An error occurred
Either username or password is incorrect or you are not allowed to use this service.


no other log details that I could find.

Comment 1 dlloyd 2022-08-01 18:28:54 CEST

the same error occours when a user tries to update recovery options from the portal
"USER SETTINGS / Protect your account"  

authentication fails:
Aug  1 09:25:55 ucs1 python3: saml_msg is too small: minlength = 128

Comment 2 Florian Best

2022-08-01 18:47:00 CEST

Hello,
this is the UCS bug tracker for concrete bug reports with detailed information on how to reproduce the error.
For analysis and help for doing so please use our forum at https://help.univention.com/ or the commercial ways: https://www.univention.com/products/support/.

We need more information to verify if this is a bug:
* UCS version
* the configuration/UCR variables set up for the self service
* the user and his groups which is trying to update his profile
* Log entries from /var/log/univention/management-console-module-passwordreset.log