Bug 56170 – Empty list of app settings when upgrading an app

Bug 56170 - Empty list of app settings when upgrading an app


Summary:	Empty list of app settings when upgrading an app

Status:	NEW

Product:	UCS
Classification:	Unclassified
Component:	App Center
Version:	UCS 5.0
Hardware:	Other Linux

Importance:	P5 normal (vote)
Target Milestone:	---
Assigned To:	App Center maintainers
QA Contact:	App Center maintainers

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2023-06-20 13:17 CEST by Christian Castens
Modified:	2023-06-20 14:42 CEST (History)
CC List:	1 user (show)

See Also:
What kind of report is it?:	Bug Report
What type of bug is this?:	5: Major Usability: Impairs usability in key scenarios
Who will be affected by this bug?:	3: Will affect average number of installed domains
How will those affected feel about the bug?:	3: A User would likely not purchase the product
User Pain:	0.257
Enterprise Customer affected?:	Yes
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:	2023060221000082
Bug group (optional):
Max CVSS v3 score:

Attachments
empy app settings when upgrading (58.72 KB, image/png) 2023-06-20 13:18 CEST, Christian Castens	Details
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Description Christian Castens

2023-06-20 13:17:22 CEST

When upgrading an app via the App Center in UMC that makes use of app settings, the dialog which is shown to start the upgrade shows a list of all app settings. For all listed app settings only empty disabled fields are shown (see screenshot), instead of the currently used app settings.
The app settings from the prior version will still be correctly used for the new version when upgrading but for administrators the empty list of app settings is confusing and already lead to a support case because the customer thought that all of the settings had been reset and needed to be set manually again.

Goal:
The dialog shows the currently active app settings - not empty disabled fields.

Comment 1 Christian Castens

2023-06-20 13:18:24 CEST

Created attachment 11073 [details]
empy app settings when upgrading