Bug 56511 - Add an user invitation mail template
Add an user invitation mail template
Status: NEW
Product: UCS
Classification: Unclassified
Component: Self Service
UCS 5.0
Other Linux
: P5 normal (vote)
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Assigned To: UMC maintainers
UMC maintainers
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Reported: 2023-09-01 10:05 CEST by Mika Westphal
Modified: 2023-09-01 12:38 CEST (History)
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Ticket number: 2023082321000101
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Description Mika Westphal univentionstaff 2023-09-01 10:05:44 CEST
We got a feature request

Hi,

The SelfService module is quite good, especially when it comes to creating new users or resetting passwords, such a token solution is very convenient for both admins and users.
However, in my opinion, one important thing is missing: a separate email template for the "invitation" emails. At the moment there is only one template that is used for creating new users as well as for resetting passwords.
With the result that a new user receives an email with the info that his password has been reset, although he never had one. Here, it would be desirable to have a template of one's own in which one can pack further "onboarding" information. And so a new user/employee gets a welcome email with all the important information.
At the moment, this is only possible by changing the template via UCR, depending on whether you are resetting a password or creating a new user.

The whole thing would then be perfected by language-dependent templates. That is, depending on the user language, a different template is used.
For example, the colleague from Spain receives emails in Spanish, the colleague from the Ukraine in Ukrainian, and so on.

Maybe this fits into the roadmap, in my opinion it would significantly enhance the selfservice module and the user administration itself.