Univention Bugzilla – Bug 27354
UDM Modul settings/console_helpdesk wird in verteilter Umgebung nur auf dem Slave installiert
Last modified: 2021-11-29 17:20:14 CET
und nicht auf dem Master. Dort in der Navigation sieht man die Objekte nicht und kann keine Änderungen machen.
The cn=helpdesk-default object is not visible in UMC-UDM on a UCS@school master. The problem is that there is no UDM handler settings/console_helpdesk installed on the master. dn: cn=helpdesk-default,cn=config,cn=UMC,cn=univention,dc=ucs,dc=school objectClass: top objectClass: univentionUMCHelpdeskClass objectClass: univentionObject univentionObjectType: settings/console_helpdesk univentionUMCHelpdeskCategory: Hardware univentionUMCHelpdeskCategory: Software univentionUMCHelpdeskCategory: Sonstiges cn: helpdesk-default description: Helpdesk Einstellungen On a slave however the object cannot be modified on CLI (with the machine account). root@slave98:~# udm settings/console_helpdesk modify --dn cn=helpdesk-default,cn=config,cn=UMC,cn=univention,dc=ucs,dc=school --append category=foo Permission denied. root@slave98:~# echo $? 3
*** Bug 34959 has been marked as a duplicate of this bug. ***
Still in UCS 4.3 during the installation of a singleserver on a DC Master: 28.01.18 20:06:09.010 MODULE ( PROCESS ) : unknown module settings/console_helpdesk. 28.01.18 20:06:09.020 MODULE ( PROCESS ) : __ERR__: -en 28.01.18 20:06:09.020 MODULE ( PROCESS ) : Joinscript 38ucs-school-umc-helpdesk.inst finished with exitcode 3
Does the module actually work on a DC Master in a multi school environment?
(In reply to Ingo Steuwer from comment #4) > Does the module actually work on a DC Master in a multi school environment? You mean the UDM module, not the helpdesk UMC module right? Then, yes, of course it would work.
(In reply to Florian Best from comment #5) > (In reply to Ingo Steuwer from comment #4) > > Does the module actually work on a DC Master in a multi school environment? > You mean the UDM module, not the helpdesk UMC module right? > Then, yes, of course it would work. well, in my mind I was thinking about the functionality so I asked for both ;-)
(In reply to Ingo Steuwer from comment #6) > (In reply to Florian Best from comment #5) > > (In reply to Ingo Steuwer from comment #4) > > > Does the module actually work on a DC Master in a multi school environment? > > You mean the UDM module, not the helpdesk UMC module right? > > Then, yes, of course it would work. > > well, in my mind I was thinking about the functionality so I asked for both > ;-) The UMC modules does not make much sense on the DC Master. While any LDAP entry exists should have a installed UDM module on every server regardless of if it's used or not. Especially on the DC Master it should be available. Otherwise moving subtree containers might fail and possibly other errors occur.
A customer wants to adjust the config settings for the helpdesk module, but this is not possible via UMC. He also wants to delegate this to the school admins, but for them it is difficult to use ldapmodify adjustments.
Fixed by simply moving the UDM module and translation file into the ucs-school-umc-helpdesk schema, which is also always installed on the DC Master: ucs-school-umc-helpdesk (16.0.4) f88c71800709 | Bug #27354: move UDM module settings/console_helpdesk into schema package
QA: Helpdesk settings ("settings/console_helpdesk") available on UCS@School 5.0 Primary node: OK
UCS@school 5.0 v1 has been released. https://docs.software-univention.de/release-notes-ucsschool-5.0v1-de.html If this error occurs again, please clone this bug.