Description Florian Best 2014-05-26 08:38:01 CEST

The cn=helpdesk-default object is not visible in UMC-UDM on a UCS@school master.
The problem is that there is no UDM handler settings/console_helpdesk installed on the master.

dn: cn=helpdesk-default,cn=config,cn=UMC,cn=univention,dc=ucs,dc=school
objectClass: top
objectClass: univentionUMCHelpdeskClass
objectClass: univentionObject
univentionObjectType: settings/console_helpdesk
univentionUMCHelpdeskCategory: Hardware
univentionUMCHelpdeskCategory: Software
univentionUMCHelpdeskCategory: Sonstiges
cn: helpdesk-default
description: Helpdesk Einstellungen

On a slave however the object cannot be modified on CLI (with the machine account).

root@slave98:~# udm settings/console_helpdesk modify --dn cn=helpdesk-default,cn=config,cn=UMC,cn=univention,dc=ucs,dc=school --append category=foo                                                              
Permission denied.
root@slave98:~# echo $?
3