Bug 37421 - system not reachable anymore
system not reachable anymore
Status: RESOLVED INVALID
Product: UCS
Classification: Unclassified
Component: UMC (Generic)
UCS 4.0
amd64 Windows 8.1
: P5 normal (vote)
: ---
Assigned To: UMC maintainers
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2015-01-01 23:45 CET by Marcus
Modified: 2017-06-16 19:33 CEST (History)
3 users (show)

See Also:
What kind of report is it?: ---
What type of bug is this?: ---
Who will be affected by this bug?: ---
How will those affected feel about the bug?: ---
User Pain:
Enterprise Customer affected?:
School Customer affected?:
ISV affected?:
Waiting Support:
Flags outvoted (downgraded) after PO Review:
Ticket number:
Bug group (optional):
Max CVSS v3 score:


Attachments
screenshot (56.46 KB, image/jpeg)
2015-01-02 00:06 CET, Marcus
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Marcus 2015-01-01 23:45:25 CET
hi there,

its nice to see, that the Univention Management Web Console got a really great improvment. 
I like the new implementation much but i got some issues as well.
2 Points that i've found out:

1st) the Web UI displays that the appication server isn't reachable anymore. Only a relog or sometimes a restart of the whole virtual machine fixes my issue temporarly.
i haven't looked at the log at the moment because its my first installation of UCS 4.0.

2nd) what i'm missing is the integration of freeradius at the Web UI (e.g. clients.conf and eap.conf). those are the only files that needs to be edited directly at the shell. Most of the VPN/WLAN Providers are outside of the server. This would be nice if it'll be integrated in future.

for sure! i'm using firefox @ Windows 8.1. The OS wasn't selectable.

Greetings

Marcus
Comment 1 Marcus 2015-01-01 23:57:44 CET
addon to 1st):

i've changed the IP from dhcp to static after install and got those issues. don't know if it helps but that's the only difference.
Comment 2 Marcus 2015-01-02 00:06:01 CET
Created attachment 6562 [details]
screenshot
Comment 3 Alexander Kläser univentionstaff 2015-01-12 14:23:39 CET
(In reply to Marcus from comment #0)
> hi there,
> 
> its nice to see, that the Univention Management Web Console got a really
> great improvment. 
> I like the new implementation much but i got some issues as well.

Happy new year 2015! Thank you very much for the positive feedback as well as the hints w.r.t. to the problems that you experienced!

> 2 Points that i've found out:
> 
> 1st) the Web UI displays that the appication server isn't reachable anymore.
> Only a relog or sometimes a restart of the whole virtual machine fixes my
> issue temporarly.
> i haven't looked at the log at the moment because its my first installation
> of UCS 4.0.

At this point it would be very helpful see the log file (/var/log/univetion/management-console-server.log + /var/log/univention/management-console-web-server.log). Please upgrade to the latest errata update before and enable a higher debug level via the command line:

  ucr set umc/{module,server}/debug/level=4
  /etc/init.d/univention-management-console-server restart
  /etc/init.d/univention-management-console-web-server restart

Once you experience the problem you can check whether both services (UMC server & UMC web server) are running, e.g. via:

  pgrep -fl management

This command should list both services, similar to the following output:

> 3501 /usr/bin/python2.7 /usr/sbin/univention-management-console-web-server start
> 18249 /usr/bin/python2.7 /usr/sbin/univention-management-console-server restart

> 2nd) what i'm missing is the integration of freeradius at the Web UI (e.g.
> clients.conf and eap.conf). those are the only files that needs to be edited
> directly at the shell. Most of the VPN/WLAN Providers are outside of the
> server. This would be nice if it'll be integrated in future.

I created Bug 37522 (and added you to the CC list) for this issue in order to separately track this feature request. I assume you have installed the radius app on your system.

FYI, problems with the hidden error message during login have already been described at Bug 36400.

> for sure! i'm using firefox @ Windows 8.1. The OS wasn't selectable.

True! I added 8.1 to the list of selectable OS.

best regards
Comment 4 Florian Best univentionstaff 2017-06-16 19:33:01 CEST
UCS 4.0 is out of maintenance. Since this bug did not occur again it's getting closed. If it occurs again you can use "Clone this Bug".